The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreem...
The IKB Writer is responsible for ongoing governance of a knowledge base, including its overall health and best practices. He/She should encourage correct and widespread usage of the IKB, create guidelines for what information is captured a...
This is Work On Site in Shaw, Mandaluyong for a couple of months, and have the possibility of it being hybrid in the future, & Night Shift. As a key member of our dynamic and high-performing team, the Accounts Payable Specialist will play a...
This is Work From Home & Night Shift. Our Instructional Design team is responsible for applying instructional design and development principles and processes to produce effective, engaging, and innovative programs to support our internal op...
Responsibilities Responsible in processing bi-monthly payroll activities for all employees Reviews employment data prior to processing a pay run and coordinates with Human Resources and other department's personnel corrections and adjustmen...
Overview We are seeking an experienced Senior Server Administrator with strong expertise in Server Administration, Active Directory (AD), and on-premises Microsoft Exchange. The ideal candidate will have 5 '10 years of experience managing e...
The Instructional Design Manager leads a global team in designing, developing, and implementing AI-powered learning solutions that enhance performance, drive key business metrics, and foster a culture of innovation, continuous learning, and...
Overview Designs and develops engaging, AI-assisted learning curricula and content that drive performance improvement, align with business goals, and ensure consistent, high-quality learner experiences across training programs....
Overview The Instructional Design Manager leads a global team in designing, developing, and implementing AI-powered learning solutions that enhance performance, drive key business metrics, and foster a culture of innovation, continuous lear...
Overview Provides actionable insights through data-driven quality monitoring, reporting, and collaboration with Business Intelligence to enhance call center performance, training, and agent resources...
Provides actionable insights through data-driven quality monitoring, reporting, and collaboration with Business Intelligence to enhance call center performance, training, and agent resources Responsibilities Task Collaborate directly with t...
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally....
Overview The IKB Writer is responsible for ongoing governance of a knowledge base, including its overall health and best practices. He/She should encourage correct and widespread usage of the IKB, create guidelines for what information is c...
Overview We are looking for HUNGRY , HUMBLE , and SMART Sales Representative! The Inside Sales will proactively contact potential and existing customers to promote, explain, and sell home services and membership programs. This role focuses ...
Job Description The Channel Marketing Operations Analyst will help in the BAU support of the EMEA Channel Marketing organization. They will collaborate across EMEA Channel Marketing and Corporate Channel Marketing Operations teams to suppor...
Overview The Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, ensuring globally consistent WFM process, and meet and exceed SLAs through smart and effective planning, forecasti...
This is for a Hybrid Setup in Shaw, Mandaluyong & Night Shift. As the Collections Analyst you have responsibility for a variety of duties for a complex structure of entities across our sites per region. You are responsible for our collectio...
Designs and develops engaging, AI-assisted learning curricula and content that drive performance improvement, align with business goals, and ensure consistent, high-quality learner experiences across training programs. Responsibilities Task...
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Respons...
Overview We are seeking an experienced Senior Server Administrator with strong expertise in Server Administration, Active Directory (AD), and on-premises Microsoft Exchange. The ideal candidate will have 5–10 years of experience managing ...