customer service, support operation and project management. * Knowledge of SLA structure... in Service Management tool within agreed SLAs * Evaluating business processes, anticipating requirements, uncovering areas...
specifications, and ensuring successful delivery of e-invoicing solutions that meet regulatory, operational, and customer needs.... Preferred Skills - Experience in payments industry, fintech, or shared service organizations. - Familiarity with order...
day to improve our Customer Service Experience in the diferente countries where DiDi has services in Latin America... stakeholders. - Previous experience in Customer Service is a plus EEO Statement: - We create customer value – We strive...
technical Power BI end-user support for issues and requests while maintaining exceptional end-user customer experience... development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers...
countries, we provide full-service leasing, adaptable subscription services, fleet management services and multi-mobility.... At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering...
, while providing excellent customer service to resolve discrepancies and open balances. You will collaborate with cross-functional.... Skills: - Excellent customer service skills, including active listening, empathy, problem-solving, and conflict resolution...
. - Audit customer infrastructure and advise on cloud migration, compliance, and licensing issues. - Present and explain Azure... cloud offerings (PaaS, DBaaS, VMaaS, AIaaS, Managed Services). - Implement and explore new models for specific customer...
countries, we provide full-service leasing, versátil subscription services, fleet management services and multi-mobility.... At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering...
as well as the ability to take direction from the customer, account team and Service Delivery Leader, - The ability... with HPE. Job Description: Reporting to the Service Delivery Leader in Latam region, this is a highly technical role...
- Must have enthusiasm and possess excellent customer service skills. - Enjoy working with people and possess a friendly and outgoing... and family. We are committed to providing our guests with exceptional and friendly service while consistently exceeding...
—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate... customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations...
service delivery, reduce response times, and increase customer satisfaction. - Leverage modern AI technologies in developing... improvement actions. - Collaborate with IT, operations, and customer service teams to deploy technology-driven solutions...
, Service Level Agreements, Technology, Operations and HR are identified and fits into the overall business/operational goals... with project team needs. - Conduct appropriate status review sessions and escalate issues as necessary. Champions a customer...
of a team to achieve required metrics and standards - Solid time management skills - Knowledge in customer service, accounts..., leveraging proprietary technology and global delivery capabilities, to deliver frictionless customer experience and optimized...
of customer service representatives. Employee engagement, coaching and development, as well as delivery of efficiency metrics.... SPECIFIC RESPONSIBILITIES WILL INCLUDE: - Deliver world-class customer service through monitoring and coaching teammates...
across customer operations, internal systems and processes, business management, and logistics service providers to ensure..., you will: - Lead a portfolio of large-scale implementation projects. - Collaborate directly with senior stakeholders across Customer...
verbal and written communication skills, with a customer-service-oriented approach. - Technical Proficiency: Proficiency...
dunnhumby is the general leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the... modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine...