, CRM systems, and analytics tools such as Zendesk, Salesforce, Tableau, and Snowflake Excellent communication...
: Personal finance knowledge Knowledge of Zendesk and Hubspot Equisoft is committed to creating a diverse environment...
of customer-facing tools (eg. Fin AI Agent, Zendesk, etc.) Identify where AI can augment support responses, power recommendations... such as HubSpot, Zendesk, knowledge management platforms, automation tools, and strong comfort working with AI-powered technologies...
: Provide fast, friendly, and reliable support via zendesk (email, phone, and emergencies) Troubleshoot common questions... in our support tools (like Zendesk, Zuper and HubSpot) Use Zendesk macros, side conversations and tagging to manage your queue...