(such as JIRA or Zendesk or other CRMs). Excellent customer service and client relationship management skills. Strong problem...
2/3 issues in a structured ticketing system (e.g., Salesforce, Zendesk) Comfort working with large datasets, imports...
. Support & Collaboration Ecosystem: Mastery of the ticket lifecycle and inter-departmental workflows within Zendesk, Slack...
to close service gaps. Serve as a key point of contact for commercial servicing inquiries via platforms such as Zendesk... like Zendesk, Salesforce and other CRM systems. Project management skills with a focus on driving ROI-driven outcomes...
within Zendesk, Slack, and Azure DevOps. Data & Interoperability Literacy: Working knowledge of SQL concepts and API/APK structures...
such as Autotask PSA or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs...
such as Autotask PSA or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs...
but not required) Experience working in Intercom (or similar: Zendesk, HelpScout, FreshDesk, HubSpot Service Hub) Ability to multitask high volume...
platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk...
— including Salesforce, Dynamics 365, NetSuite, NOP Commerce, ServiceNow, Zendesk, or equivalent. Proven ability to map...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
to learn new CRM/Ticketing tools (e.g., Zendesk, Intercom, Salesforce) quickly. Problem Solving: The ability to think... experience using modern support tools like Intercom, Slack, and Zendesk. Why Join Us? Build the Future: You aren't just...
to learn new CRM/Ticketing tools (e.g., Zendesk, Intercom, Salesforce) quickly. Problem Solving: The ability to think... experience using modern support tools like Intercom, Slack, and Zendesk. Why Join Us? Build the Future: You aren't just...
, messaging, and sequence timing. Segment leads and maintain accurate CRM data in Zendesk. Evaluate marketing automation tools... Apollo, Brevo, LinkedIn Sales Navigator, Google Analytics, Looker Studio, SEO Tools, Zendesk CRM, Microsoft 365, Todoist...
like SAP SuccesFactors, SAP Concur, Zendesk Ability to build and communicate architecture leveraging modeling tools like Visio...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
, Slack, and Zendesk. Ready to Apply? If you meet these specific, senior-level requirements and are eager...
Experience with help desk software (ZenDesk, Oracle etc.) preferred Experience with payment processors (Braintree, PayPal...
like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency...