Management (ITSM) & Governance Implement and manage ITSM processes (incident, problem, change, request) using tools like Zendesk... Networking Basics: TCP/IP, VLANs, VPN, Wi-Fi troubleshooting ITSM Platforms: Zendesk, ServiceNow, Jira, or similar Web...
Desk Plus, Zendesk) At Internet Brands, we carefully consider a wide range of factors when determining compensation...
such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar Strong project management and leadership skills Excellent... (e.g., Zendesk Admin, Salesforce Administrator, ITIL Foundation) Familiarity with process improvement methodologies (e.g...
health. Deliver actionable insights through tools like Power BI, Tableau, and Zendesk Explore to support strategic... solutions within IT service management frameworks. Strong expertise with tools such as Zendesk, Power BI, Tableau, and workflow...
with ticketing systems (e.g., Zendesk, Jira) and customer support analytics tools. Preferred Qualifications: - Strong analytical...
. Provide data and reports on KPIs and trends using Zendesk ITSM on a weekly, monthly, and as-needed basis. Responsible...
. Familiarity with ticketing systems (e.g., ServiceNow, Jira, Zendesk). Strong organizational and time-management skills... potential problems. Familiarity with ticketing systems (e.g., ServiceNow, Jira, Zendesk). Strong organizational and time...
like Salesforce, Netsuite, Marketo, Zendesk, etc. You are a self-starter and continuously gather and synthesize high-impact needs...
organizational skills. Desired Qualifications Experience with helpdesk or ticketing systems (e.g., ServiceNow, Jira, Zendesk...
. Technologies You'll Use Salesforce, Rocketlane, Catalyst, Zendesk What You'll Do Be a customer program management expert...
Data Use of GD&T quality lab equipment Familiar with Zendesk, Asana, SolidWorks, Tableau #LI-Hybrid Xometry...
-focused attitude with patience and professionalism. Familiarity with chat support software (e.g., Zendesk, Intercom...
E, NACHA & Visa Core rules and regulations Experience with Zendesk and Retool Experience in high-growth startups Benefits...
. Familiarity with CX or CRM systems such as Zendesk, Salesforce, or Intercom. Experience within streaming, media, or large-scale...
technician schedules and ensuring coverage at all sites Ensure team is tracking all requests and issues through Zendesk/JIRA...
platforms e.g., Service Desk, Jira, Zendesk. Experience with ITAM platforms e.g., Lansweeper, PDQ, Fresh works Hands...-on experience with help desk software and ticketing systems like ServiceDesk, Jira, Zendesk, proprietary systems. Knowledge...
for customer inquiries via Zendesk (& Zoom calls as needed) ensuring timely and high-quality resolution Diagnose, troubleshoot... Support & Troubleshooting Tools: Zendesk, Jira, Salesforce, API debugging tools, Browser Dev Tools. B2B SaaS Product...
and ability to use communication templates Complete full runbook, PagerDuty, and Zendesk workflow training Shadow two full...
robust pipelines, connecting platforms such as Airtable, Aspera, Jira, and Zendesk- Partner with data taxonomist who ensure...
/Dashboarding Experience with Zendesk, Assembled, Decagon and other customer support platforms Experience with workforce...