Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... to KPIs and sales stages. Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape...
advanced Zendesk skills to manage FinOps-related customer requests (e.g., payment investigations, returns, recalls.... Minimum qualifications: Bachelor's degree or above A minimum of 2 years of experience with ZenDesk responding to customer...
to different communication channels. Experience using customer support software such as Zendesk, Salesforce, or similar platforms...
environments Experience with Corrigo CMMS platform MCIM or Salesforce experience Zendesk ticketing system experience ServiceNow...
support teams and leading or working within social media or community support functions. Proficiency with Zendesk, Stripe... teams. Tools + Tech Stack for this role Zendesk Stripe Slack Orb This role may not be a fit if You prefer...
., ZenDesk Sell). Provide basic technical support and troubleshooting for district representatives using the Multitudes platform... completion of work assignments; i.e., (e.g. Smartsheet, ZenDesk, Slack, Word, Powerpoint) Ability to work collaboratively...
- able to convey technical concepts clearly and calmly. Familiarity with support tools like Zendesk, Linear, Slack...
to work independently in a home office Analytical and adaptable CRM experience (Salesforce, Zendesk) Proficient...
, Google Workspace, and web-based platforms; willingness to learn systems such as HubSpot, Stripe, ZenDesk, Asana, Qualtrics... service platforms (e.g. ZenDesk), CRM systems (e.g., HubSpot), or e-commerce/payment platforms (e.g., Stripe). Bilingual...
and objectives. We could be a match if you have: Minimum of 1+ years in a similar roleBasic knowledge of Zendesk. Ability...
each week to connect and build as a team. Technologies You'll Use Jira, Google Workspace, Slack, Zendesk, Salesforce, Looker...
and effectively communicate data. Working knowledge of support platforms (Gorgias, Zendesk, Shopify, Oracle...
, policies, and standards. Administer and optimize support tools (eg: Zendesk, Intercom), including configurations, workflows... systems such as Zendesk or Intercom, including advanced configuration and administration. Demonstrated experience guiding...
., Zendesk) and IVRs Support experience in the health, beauty, and wellness industries Prior save and retention experience...
' habits and reactions. Knowledge of Futura is desirable Knowledge of Zendesk or similar customer ticketing/service systems...
' habits and reactions. Knowledge of Futura is desirable Knowledge of Zendesk or similar customer ticketing/service systems...
Zendesk ticketing system as the primary support platform, managing incoming requests primarily via email and extending support..., reconciliation, payment files, NACHA, chargebacks, disputes, etc. Support systems (especially Zendesk usage or administration...
in the billing queue through Zendesk Recommend and pilot process improvements, playbooks, and automation to continuously...
or ticketing systems (e.g. Zendesk, Jira, ServiceNow). Familiarity with Mac and Windows operating systems. Experience working...
. Experience using data and insights to drive decisions and measure success. Familiarity with Salesforce, Zendesk, or similar...