This role is likely for you if: You've led end-to-end Workforce Management - or major parts of it - and want broader... ownership. You've supported RFPs or growth initiatives and understand how workforce assumptions can win or lose deals. You enjoy...
analysis. Cross-Functional Leadership Lead cross-functional forecasting reviews with Workforce, Finance, Analytics, ML, Product..., Economics, Data Science, Statistics, Mathematics, or a related field-or equivalent practical experience. 5+ years of workforce...
Responsibilities: Manage workforce planning and resource allocation for effectiveness Supervise teams to achieve...
Responsibilities: Oversee and deliver all aspects of Workforce Management (WFM) - Planning, Scheduling, Forecasting, Real-Time... and implement improvements in workforce efficiency....
.Strategic Workforce Planning - Work with the WorkForce Director to develop and implement strategic action plans for WFM... and Development - Direct the workload and oversee the performance and coaching of Workforce Managers. 6. Technical Operations...
operations. YOUR DAILY RESPONSIBILITIES Develop and implement workforce management strategies to meet business objectives... Collaborate with department heads to understand staffing needs and address concerns Utilize workforce management software...
, formulate and test hypotheses Involve in discussions and work closely with Project Manager in developing recommendations...
and test hypotheses Involve in discussions and work closely with Project Manager in developing recommendations for presentation...
Description We are looking for a talented WFS ACS Staffing Manager to help us find the best talent in the world... Associates (CSAs). The WFS ACS Staffing Manager works with a team of specialists and administrators who are responsible for CSA...
The ideal candidate for this position will succeed in this role if they have both knowledge and technical depth about the company and the industry. This is essential as they will be a central person in the decision making process, working w...
Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accur...
Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise mee...
Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accur...
service, product (either Enterprise eTIME, Vantage Time, Workforce Manager, WFN Essential, Lyric HCM) and technical expertise... and Attendance (Enterprise eTIME/Vantage Time/Enhanced Time/WFN Essential Time/Workforce Manager) or other Time and Attendance...
Job Title: 2026 Workforce Management GVPKP Job Description The Sr. Manager Workforce Management is responsible... management, and post-day performance analysis. This position is responsible for the execution of workforce strategy...
Job Title: 2025 Workforce Management GVPTP Job Description The Sr. Manager Workforce Management is responsible... management, and post-day performance analysis. This position is responsible for the execution of workforce strategy...
Work Arrangement: Work from home Department: Workforce Management Position Summary The WFM Enablement Specialist... ensures the reliability, scalability, and continuous improvement of workforce optimization and contact center platforms...
and presents them to the Workforce Manager for action planning. Works with the Workforce Manager to determine appropriate skill...Implements effective workforce planning and management systems and processes based on approved strategy and action...
and presents them to the Workforce Manager for action planning. Works with the Workforce Manager to determine appropriate skill...Implements effective workforce planning and management systems and processes based on approved strategy and action...
Lead Workforce Management This Local Workforce Management (WFM) Expertise Lead position is based in the Philippines.... This shared team set-up allows for synergies and a consistent approach for operational and workforce management activities...