, categorize, and track all incidents and service requests in the designated ITSM/ticketing system. Adhere to SLA commitments... descriptions received via phone, chat, web forms, or email into the customer's ticketing platform. Document troubleshooting steps, analysis...
brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running... with the Implementation testing and support of application during delivery. Responsible for ensuring quality solutions...
Responsibilities Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web...-reported issues and determine appropriate solutions or escalation pathways. Guide users through step-by-step resolution...
Responsibilities Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web...-reported issues and determine appropriate solutions or escalation pathways. Guide users through step-by-step resolution...
Responsibilities Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web...-reported issues and determine appropriate solutions or escalation pathways. Guide users through step-by-step resolution...
with Functional System Analysts (FSAs), this team is responsible for validating new features, supporting business users...-reported issues (UAT and post rollout), ensuring that solutions meet business expectations before and after deployment...
solutions (local and regional) under Compliance/Transaction Monitoring & CDD for the designated applications. Planning... and managing IT project tasks / deliverables. The application system development and implementation of IT project / solution...
to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there...'s availability during business hours by providing regular status updates on system health. Support month-end and year-end hyper care...
5+ years of hands-on experience in solutions and implementation consulting. Experience with integration platforms (e.g... and understanding of integrations and system design principles, technology and industry trends. Good understanding of database...
to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get... on system health. Support month-end and year-end hyper care by being extra vigilant on monitoring dashboards Monitoring...
Company Description AMK SOLUTIONS LIMITED is a computer software company headquartered at 14 Robinson Rd, London..., United Kingdom. The company is dedicated to delivering advanced software solutions tailored to meet the needs of its diverse...
Responsibilities Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web...-reported issues and determine appropriate solutions or escalation pathways. Guide users through step-by-step resolution...
Responsibilities Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web...-reported issues and determine appropriate solutions or escalation pathways. Guide users through step-by-step resolution...
Responsibilities Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web...-reported issues and determine appropriate solutions or escalation pathways. Guide users through step-by-step resolution...
system. Responsible for the continuous improvement of web/mobile applications and data systems, in ensuring the stability... system. Proven experience in mobile (iOS, Android) and web portal development and architecture. Strong coding background (e.g...
system. Responsible for the continuous improvement of web/mobile applications and data systems, in ensuring the stability... system. Proven experience in mobile (iOS, Android) and web portal development and architecture. Strong coding background...
system. Responsible for the continuous improvement of web/mobile applications and data systems, in ensuring the stability... system. Proven experience in mobile (iOS, Android) and web portal development and architecture. Strong coding background...
system. Responsible for the continuous improvement of web/mobile applications and data systems, in ensuring the stability... system. Proven experience in mobile (iOS, Android) and web portal development and architecture. Strong coding background...
analyst will work directly with members of a world class incident response and forensics team. Our team is comprised... on Windows, Linux, and Mac OS X systems Review firewall, web, database, and other log sources to identify evidence and artifacts...
We are looking for dynamic, self-driven, achievers who have proven experience as a System Integrator, System Analyst, or similar role, preferably... project implementations as Business Analyst/ System Integrator / Functional consultant Have at least 2 years' experience...