(multi-site) intraday call volume, AHT, and staffing requirements (enterprise level intraday forecasts), provide critical... and/or support adjustments as needed to account for out of pattern days, days after holidays, outages, etc. Identify call volume...
in a clear manner. Being able to handle a large volume of legal review requests. Knowledge of SAP products and services...
in a clear manner. Being able to handle a large volume of legal review requests. Knowledge of SAP products and services...
. This includes distributing support-related tickets within the team and handling a significant volume of tickets personally...