Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
: Verint / March Networks, Alarm Systems: Bosch / DMP / Pacom. Advanced experience manipulating large datasets using Excel...
interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration...
management platforms (e.g., Playvox, Teleopti, NICE, Verint) and comfort using them to manage forecasting, scheduling...
and intraday resource management. Proficiency in workforce management tools such as Verint, NICE, Aspect, or similar platforms...
. Demonstrated experience with workforce management and scheduling tools (e.g., NICE, Verint, Teleopti, Kronos) and contact center...
. Hands-on experience with WFM tools (e.g., Assembled, NICE, Verint, Kronos) and reporting platforms (e.g., Looker, Tableau...
or consulting experience, training, military experience, or education. Experience with Alvaria and Verint Workforce Management...
One-X and Verint call recording is a plus. This role involves troubleshooting and resolving technical issues, managing...
in telephony systems, set ups and associated software- (I.E. AWS, inContact/NICE, Genesys, Verint, etc.) Expert/Guru competency...
Services (ETS) department, the Voice Applications branch supports the Alvaria and Verint platforms. The Alvaria platform... handles all the inbound and outbound dialing for the Collections division while the Verint platform houses the call recordings...
, Verint, and March Networks knowledge preferred Banking experience a plus Valid driver's license Ability to maintain...
, Verint, and March Networks knowledge preferred Banking experience a plus Valid driver's license Ability to maintain...
camera solutions including interoperability with the Verint surveillance system. Experience with the Verint surveillance...
platforms such as Salesforce, Verint, CXOne, or SharePoint. Strong communication, analytical, and organizational skills...
platforms such as Salesforce, Verint, CXOne, or SharePoint. Strong communication, analytical, and organizational skills...
/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys...
Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently...