certification a plus Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus Strong working...
certification a plus Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus Strong working...
certification a plus Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus Strong working...
certification a plus Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus Strong working...
certification a plus Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus Strong working...
certification a plus Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus Strong working...
certification a plus Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus Strong working...
attitude Certification in the following is a plus. DMP, BOSCH, HONEYWELL, PACOM, VERINT, LENEL, MARCH, WATCHDOG...
certification a plus Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus Strong working...
in Windows applications, and experience in data entry Knowledgeable of with the following programs: Cisco Finesse, Verint, HSP...
telephonic systems (Verint, NICE, Avaya, Aspect, etc) Knowledge of SQL, Microsoft PowerBI or Tableau, and advanced proficiency...
our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment...
Experience correlating network path behavior with agent desktop performance Preferred Experience NICE Enlighten, Verint...
of workforce management experience in a call center environment. Proficiency with WFM software (Genesys Cloud, Verint, Kronos...
to have: Experience in Verint interaction analytics and workforce engagement for CX measurement and reporting. Experience in SQL...
/managerial role. Demonstrated experience with workforce management and scheduling tools (e.g., NICE, Verint, Teleopti, Kronos...
in Genesys Cloud CX3, with strong working knowledge of Cisco Voice infrastructure, Verint Workforce Optimization, Microsoft Teams... Party, Salesforce, and Verint WFO/WEM solutions into the contact center ecosystem. Develop and maintain IVR scripts...
environments. Experience with Verint, Five9, and Genesys platforms. Ability to work with OEMs, vendors, and product suppliers...
Experience correlating network path behavior with agent desktop performance Preferred Experience NICE Enlighten, Verint...