). Proficient in both Mac and Windows operating systems. Strong knowledge of user and VIP support and ITIL methodology...Provide first and second level IT support, including desktop technical assistance through phone, ticketing system...
: Manage and lead a team of service desk and deskside support engineer responsible for IT support services. Develop.... deskside device support, meeting room support, VIP support, etc) Excellent project management and organizational skills...
and lead a team of service desk and deskside support engineer responsible for IT support services. Develop and implement..., meeting room support, VIP support, etc) Excellent project management and organizational skills. Strong analytical...