. Perform post-resolution follow-ups to help requests. Develop help sheets and knowledge base articles for end users. Perform...
actions of the Client Analytics team by Hosting regular stand-ups Holding team members accountable for timely ticket...
support data. Regularly review and update technical support documents, application solution write-ups, FAQs...
are recorded, tracked, and resolved with timely follow-ups with thorough documentation of all the troubleshooting steps in the...
of the Master File Maintenance manual, training new staff, tip sheets, and educational tools that support Master File set-ups..., providing guidance to all billing staff regarding all client matter and timekeeper master set-ups, and responding to all forms...
necessary paperwork to count down register (to end shift) and count money for periodic pick-ups. -Checks in and prices newly...
Master File set-ups firm-wide Verifying and opening all master billing file setups, including billing rates and exception... rate hierarchies, providing guidance to all billing staff regarding all client matter and timekeeper master set-ups...
adequately resolved. Perform post-resolution follow-ups to help requests. Develop help sheets and knowledge base articles...
planning. Provide oversight and project management for major recruiting initiatives, including hiring ramp ups for new...
technical or administrative support. Highly organized, able to manage multiple sales opportunities, priorities, and follow-ups...
100% travel. As a support resource, the Project Manager may be assigned to plan and execute start-ups of new business...
with minimal waste or joints Install conduit stub ups for customer supplied equipment Install standard and more complex conduit... and electrical components into buildings Install ups systems, DLO cables, and fire alarm panels Set and switch gears Requirements...
sales opportunities Handle inbound and outbound calls, emails, and follow-ups Accurately document activity and maintain...
throughout the sales cycle, scheduling follow-ups and addressing customer inquiries as needed Effectively prioritizing tasks...
and services are activated smoothly and efficiently through continued follow-ups Learn and apply proven sales strategies to manage... of the sales cycle, proactively scheduling follow-ups and responding to customer inquiries in a timely and professional...
planning. Provide oversight and project management for major recruiting initiatives, including hiring ramp ups for new...
-directed, organized, and capable of managing follow-ups without supervision Willing to travel up to 25% Preferred...
threads, and tracking follow-ups) with strict confidentiality. Handle sensitive information (employee matters, financial...
position contributes light project management support; tracking deliverables, timelines, and follow-ups so programs...
, resolutions, and follow-ups. Identify recurring issues and recommend process improvements or knowledge base updates. Ensure...