. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform... the ability to communicate technical information to a non-technical audience and with executive levels. Understanding...
. Support and manage high-visibility events such as town halls, executive meetings, webinars, and training sessions... How will you make an impact? Incident, Problem & Request Management Act as L2/L3 supports incidents, service requests, and problems...