desirable. Proficiency with project management tools (e.g., MS Project, JIRA, ServiceNow) and methodologies (Agile... and Project Manager to oversee end-to-end SAP project delivery and provide leadership in SAP application support and enhancement...
: Build and manage business cases (benefits, costs, ROI), track value realization, and optimize investments through data... to leadership, and run fit-for-purpose governance (steering, RAID, dependency management). Outcome-Driven Delivery: Lead cross...
) Incident management tools: ServiceNow, JIRA, PagerDuty. Analytics tools: Excel, Power BI. Certifications: ITIL Incident... & Problem Management, Lean Six Sigma (Green Belt). Behavioural Competencies Resilience: Handles high-pressure situations...
) Incident management tools: ServiceNow, JIRA, PagerDuty. Analytics tools: Excel, Power BI. Certifications: ITIL Incident... & Problem Management, Lean Six Sigma (Green Belt). Behavioural Competencies Resilience: Handles high-pressure situations...
, release, and incident/problem management. Perform ODC audits focusing on physical and logical security, access controls... tools (e.g., ServiceNow GRC, MetricStream, Archer) - good to have. Excellent stakeholder management and ability to write...
to, the following: Monitor, track and report on SLA and KPI performance of the various service delivery teams for management... to understand the leadership/management's thought process. Ability to influence and drive problem resolutions. In-depth...
to ServiceNow leadership principles. Support hiring, onboarding, performance management, and succession planning for the Solution..., repeatable, and aligned with ServiceNow GTM priorities. Track and report on portfolio-level KPIs such as Store readiness...
performance parameters by providing technical support and process guidance Record, track, and document all queries received..., problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures...
Manager SR Location : Chennai-WFO 24/7 Rotaional Key responsibilities Track and communicate progress of problem...., Incident manager, Problem manager. ITIL certification Good Knowledge of ITSM Tools; ServiceNow etc. Excellent Presentation...
Job Description: The ITIL Operations Support Process Manager will play a crucial role in optimizing and streamlining... and the ability to lead and manage a team responsible for incident, major incident, problem, change, and service request...
͏ ͏ Mandatory Skills: ServiceNow - IT Service Management . Experience: 3-5 Years . Reinvent your world. We are building a modern.../ server/ system/ storage/ platform/ infrastructure and other equipmentâÂÂs to keep track of each of their proper...
/ server/ system/ storage/ platform/ infrastructure and other equipmentâÂÂs to keep track of each of their proper... the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority...
/ server/ system/ storage/ platform/ infrastructure and other equipmentâÂÂs to keep track of each of their proper... the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority...
performance parameters by providing technical support and process guidance Record, track, and document all queries received..., problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures...
/ server/ system/ storage/ platform/ infrastructure and other equipmentâÂÂs to keep track of each of their proper... the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority...
/ server/ system/ storage/ platform/ infrastructure and other equipmentâÂÂs to keep track of each of their proper... the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority...
and Credit Management Process In this role, we are looking for candidates with relevant experience in Accounts Receivable... process where you will be responsible for performing day-to-day Collections/Disputes and credit management operations...
Reporting. Proactive approach towards Process Automation. Your skills and experience ServiceNow Hardware Asset Management.... Must have good experience working in ServiceNow HAM and Configuration management. ITIL certified. Strong communication...
/ server/ system/ storage/ platform/ infrastructure and other equipmentâÂÂs to keep track of each of their proper... the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority...
͏ ͏ Mandatory Skills: ServiceNow - IT Service Management . Experience: 3-5 Years . Reinvent your world. We are building a modern.../ server/ system/ storage/ platform/ infrastructure and other equipmentâÂÂs to keep track of each of their proper...