, Gemini, Notebook LM). · Resolve IT Issues: Handle ServiceNow tickets promptly to minimize disruptions. · Enhance Security... administration and Microsoft 365 to Google Workspace migrations. · Familiarity with ITSM tools (preferably ServiceNow...
scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements... (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing...
joiners. Complete certification of respective career paths Performance Management: * Update FAST Goals in NorthStar track... with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: * Lead the customer calls and vendor...
lifecycle technical support, including planning, project management, installation, on- going management/ monitoring... user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers...
. Management Level Definition: Applies developed subject matter knowledge to solve common and complex business issues... infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring...
, GitHub, and automation. Familiarity with ITIL processes, incident/problem/change management, and ticketing tools (ServiceNow...: Service Engineering Reports To: Senior Manager - Service Engineering Role Overview We are seeking a highly skilled...