and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives... Jobs Job Description Apply now Start Please wait... Job Title: Lead Administrator L1 City: Coimbatore State/Province: Tamil Nadu Posting Start...
Jobs Job Description Apply now Start Please wait... Job Title: Technical Lead - L1 City: Hyderabad State/Province: Telangana Posting Start... performance parameters by providing technical support and process guidance Record, track, and document all queries received...
. Key Responsibilities: Project Management: Lead the planning, execution, monitoring, and delivery of SAP-related... desirable. Proficiency with project management tools (e.g., MS Project, JIRA, ServiceNow) and methodologies (Agile...
with a solid track record in ticketing tools (preferably ServiceNow) and vendor management. Experience working on multiple large... diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed...
, and stakeholder management skills. Familiarity with automation/RPA and workflow tools (ServiceNow/Jira). Excellent communication... for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range...
Objectives and other KPIs. It will be located on site but will need excellent communication and stakeholder management skills... as it operates in a global team. The role is a senior member of the team and will take ownership of customer service...
, Change & Service Management Ensure compliance with ITSM, change management, and security policies Track operational KPIs... Network Security & Risk Management Lead implementation and enforcement of network security controls Partner...
Job Description: Role Overview: The IT Infrastructure Audit & Governance Lead is responsible for ensuring robust... & Qualifications: Bachelors in IT, Computer Science, or related field. Certifications like CISA, ITIL, ISO 27001 Lead Auditor...
in using ticketing tools like ServiceNow and Freshdesk to track, monitor, and document incidents · Managed security protocols... as support engineer/ tech support for troubleshooting, diagnosing, resolving, and supporting product/ application/ service...
the technology landscape of the Service business and requires an IT Technical Project Manager / Business Analyst to drive... Service line of business Managers and developers people in the IT Department 3rd Party Vendors Qualifications...
delivery of IT Infrastructure Projects, with a significant emphasis a track record of accomplishment bringing credibility...IT Infrastructure Project Manager - Technology, Engineering, and Operations Role Summary We are looking to recruit...
delivery of IT Infrastructure Projects, with a significant emphasis a track record of accomplishment bringing credibility...IT Infrastructure Project Manager - Technology, Engineering, and Operations Role Summary We are looking to recruit...
Consultant - Senior Customer Experience (CX) Analyst – IT Support In this role, you will be responsible to lead the execution... is accurate, relevant, and optimized for self-service. Partner with change management and communications teams to drive adoption...
Respond to user queries via phone, email, chat, and ITSM tools (Jira Service Management or FreshService). Log, categorize..., with proven troubleshooting across endpoints, M365, and Windows Server services. ITSM tools: Jira Service Management/FreshService...
: Preferably 10-15 years of relevant subject experience (IT related experience in Procurement, Supplier Management, Finance... management, supplier management, or related area, with a focus in the IT Software domain with specialization in driving critical...
Service Management Skills ▪ A strong and articulable understanding of, and experience in IT Service Management best practice... Leader is responsible for leading the day-to-day operational delivery of IT End-User Services, and direct line management...
better for everyone. Job Description What you get to do in this role: Lead efforts to develop and build a Support Account Management Team, including development.... A successful track record in management with the ability to translate operational, tactical and strategic needs and requirements onto...
better for everyone. Job Description What you get to do in this role: Lead efforts to develop and build a Support Account Management Team, including development.... A successful track record in management with the ability to translate operational, tactical and strategic needs and requirements onto...
Key Deliverables by Level Deliverable Level 1 - Associate Field Services Technician I Respond to IT service... Man Sites) Independently manage onsite IT support at single-person or lead-assigned locations Serve as the primary...
to ensure smooth service operations. Manage incident, problem, and change request processes through tools like ServiceNow, Jira..., Remedy, HPSM9/12, Vantive. Ensure compliance with service delivery agreements and regularly track/report service metrics...