Outcomes: * 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members...) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process...
. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need... with others. Required Technical and Professional Experience: Having 7 + years of Experience in Automation Lead. Define and lead automation roadmap...
do this by: Core Skills: Desired Skills: How we'd like you to lead: Advantage Zensar We are a technology consulting...Job Description: Job Title: SFDC Lead Overview: Support Lead to manage client support operations...
with a solid track record in ticketing tools (preferably ServiceNow) and vendor management. Experience working on multiple large... review client requests, applying your technical process knowledge to provide nearly immediate and permanent resolutions...
the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing... technical advisor and domain expert to support CRM solution sales for banks, NBFCs, and insurance providers. Lead discovery...
the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing... technical advisor and domain expert to support CRM solution sales for banks, NBFCs, and insurance providers. Lead discovery...
consulting or sales engineering. Proficiency with ServiceNow or similar cloud-based platforms. Experience working with Product... the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing...
consulting or sales engineering. Proficiency with ServiceNow or similar cloud-based platforms. Experience working with Product... the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing...
at ServiceNow. We have a unique organization structure in which many teams like Marketing, Sales, Solution Consulting, Inbound... the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing...
the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing... technical advisor and domain expert to support CRM solution sales for banks, NBFCs, and insurance providers. Lead discovery...
the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing... for manufacturing and retail enterprises. Lead discovery workshops tailored to enterprise needs, uncovering challenges such as customer...
while being instrumental in the growth of a new service offering. Your key responsibilities Lead and work closely with the... process walkthrough discussions to document end-to-end business processes and functional requirements. Assess the application...
with others. Required Technical and Professional Expertise Having 7 +years of Experience in ServiceNow lead and Platform Expertise & Module Coverage... training sessions. Support license utilization reporting and optimization. Provide consulting for new ServiceNow modules...
in using ticketing tools like ServiceNow and Freshdesk to track, monitor, and document incidents · Managed security protocols... ability to lead client sessions troubleshooting sessions, manage support related group meetings and address dynamics...
Support & Engineering will lead teams to support business applications, drive process and technology innovation, and ensure... is looking for an experienced manager to lead a key Business Application Systems Engineering (BASE) team. The Tech Manager of Business Application...
Engineer The opportunity As an Infra Support Manager, you will lead a high performing team of Infra & SRE engineers... through coaching, mentoring, and performance excellence. Your key responsibilities Leadership & People Management Lead...
is a dynamic organization enabling the enterprise to innovate and lead the industry with our consumption-based IT transformation... and our consulting, financial, educational, and operational support services. Join us as we develop innovative solutions...
is a dynamic organization enabling the enterprise to innovate and lead the industry with our consumption-based IT transformation... and our consulting, financial, educational, and operational support services. Join us as we develop innovative solutions...
is a dynamic organization enabling the enterprise to innovate and lead the industry with our consumption-based IT transformation... and our consulting, financial, educational, and operational support services. Join us as we develop innovative solutions...
, execution, financials, and customer relationships. Drive process improvement and operational excellence within the ServiceNow... everywhere. Apply today! Job Details Shift Time : 2 PM to 11 PM IST Primary Duties Lead execution of Icertis product implementations and enhancements...