(required), Desired--Python, GoLang, node.js Experience in working with ServiceNow or similar Service Management tools Familiarity... with the Lead engineer, performance team, data ingestion, platform DevOps and data visualization teams under Observability...
-Time CDP, Marketo Engage). Admin experience with work management tools like Monday.com, Jira, Smartsheet, or ServiceNow... an experienced Adobe Workfront Administrator to own and evolve our global work management platform at S&P Global. This position...
Stakeholder Management: * Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA... and one-on-one mentorship for new joiners. Performance Management: * Update FAST Goals in NorthStar track report and seek continues...
across customer and internal systems (e.g., ServiceNow, Jira), with a focus on Android project tracking and resolution status...-functional contexts related to Android development. Defect and Change Management Act as a key stakeholder in defect...
Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross... technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation...
Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross... technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation...
, GitHub, and automation. Familiarity with ITIL processes, incident/problem/change management, and ticketing tools (ServiceNow... Principal Service Engineer to lead the operations, administration, and optimization of Citrix platform infrastructure...