Government-provided IT Service Management (ITSM) tool (e.g., ServiceNow), capturing troubleshooting steps and resolution actions... A+, Network+, or HDI Desktop Support Technician (preferred, not required). ITIL v4 Foundation (preferred). Skills...
orders, change orders, tool transfers and others as required); ensure all Job Closing Packages meet customer and Company... Communications Technician or similar position. The Superintendent must also have a minimum of five (5) years’ experience...