incidents to higher-tier support teams. Coordinate with vendors and network teams for service restoration. Monitor...: $25/hr on W2 Position Overview: This role provides first-line network technical support for agencies operating 24/7...
operation of a help desk for end-user support. Approve contract plans and specifications. Monitor progress of contracted work.../2026 Salary $106,437 to - $138,370 per year Pay scale & grade GS 13 Location 1 vacancy in the following location...
Department to support city operations, requiring skills in hardware/software support, system administration, and help desk... and updates. Provides application support as a tier two/tier three escalation point. Configures servers, workstations...
airline operations or hotel front desk experience 1+ years of experience Proficient in Microsoft Office Suite (Word...Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build...
, through chat, phone calls, and / or walk-up client interactions. Handles Tier 1 to Tier 2 client support, that is support... or prevent issues. Escalate issues internally as needed, & monitor progress through resolution. Tier 1 & Tier 2...
. You will support system and network stability, monitor enterprise IT infrastructure, restart services and hardware when... years of experience in Help Desk support, IT service desk, or systems administration roles. Proven ability to work shift...
shift rotations. What You’ll get to Do Responsibilities Provide Tier 1 technical support (including Domain...-to-day operations, monitoring and problem resolution for all supported devices, mobile devices, etc. Provides Tier 1 (Help...
Network Monitoring & Support Monitor and interpret transmitter signals using remote control systems, analyzing audible... replacement as well as new site builds. Network Infrastructure Monitoring & Support Monitor internal IT systems...
first contact support of incoming requests to the service desk via telephone, web portal and email to ensure courteous... Service Desk Support: Serve as the initial point of contact for technical support via phone, email, or ticketing system...
first contact support of incoming requests to the service desk via telephone, web portal and email to ensure courteous... Service Desk Support: Serve as the initial point of contact for technical support via phone, email, or ticketing system...
delivers Tier 1 (Help Desk) and Tier 2 (Escalation) support, ensures system reliability, performance, and availability... implementation, troubleshooting, and maintenance support for IT systems Deliver Tier 1 (Help Desk) and Tier 2 (Escalation) problem...
Operator IV will provide support to the IT Help Desk while maintaining a close and highly responsive relationship with the day..., and procedures related to the IT Help Desk. Responsibilities Monitor and operate the enterprise in accordance with operating...
Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main... responsibilities include but are not limited to: Provide assistance to end users in accessing and using IT systems. Answer Help desk...
: As Solution Center Technician I, you will perform Tier I information technology related help desk duties by providing over the... deleted data when possible. Monitor systems and network to ensure proper management of information technology. Meet customer...
: As Solution Center Technician I, you will perform Tier I information technology related help desk duties by providing over the... deleted data when possible. Monitor systems and network to ensure proper management of information technology. Meet customer...
delivers Tier 1 (Help Desk) and Tier 2 (Escalation) support, ensures system reliability, performance, and availability... implementation, troubleshooting, and maintenance support for IT systems Deliver Tier 1 (Help Desk) and Tier 2 (Escalation) problem...
, FSP, Cloud, SLAs, debugging, Azure, Office365, Help desk, Tier 1, Admin, #LI-JB1... We are seeking a skilled and security-conscious Cloud Infrastructure Engineer to support and maintain a highly secure Azure cloud...
across Tier 1-3 support, ensuring fast MTTR and clear root-cause documentation. Monitor fleet health and KPIs using Grafana... fleet through tier 1 support and map maintenance.You are the primary technical point of contact for the customer on-site...
–30% of time to local IT technician support for a large dental practice and occasionally perform Tier 2–3 service desk... and offboarding of local staff, ensuring proper access and device setup. Tier 2–3 Service Desk Support Respond to escalated...
and Tier 2 support teams, resolving complex technical incidents across infrastructure layers (network, compute, storage... Engineer. The L3 Systems Engineer will serve as the highest technical escalation point for help desk and field technicians...