to Friday 3:30pm-12am ET. Responsibilities Manage customer support tickets for tier 1 and tier 2 technical issues, ensuring... Help Desk or Technical Customer Support role. Extensive experience with ticketing systems and remote supporting tools...
, telecommunications, and various other technical infrastructure. Act as tier-1 and tier-2 IT support as required for local and remote... and documentation. Essential Duties and Responsibilities Submit, assign, and monitor tickets in the service desk queue. Prioritize...
cybersecurity incident response activities under direction of the IT Manager. Help Desk & User Support Provide Tier 1 and Tier 2...IT Support Specialist Summary The IT Support Specialist responsible for maintaining Western Bank's network...
outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. Support... to provide Tier 2 Level field support. This position will be an on-site position in Newark, NJ. Responsibilities Provide...
customer service and Tier I support to the CA/CST internal user community. Service Desk team members work closely with CAEIO...). Qualifications Basic Qualifications U.S. citizenship and active SECRET Government Security Clearance. 1 to 3 years of help desk...
, update, review, and close help desk tickets. Ability to work with other Tier 1 and Tier II Support staff to ensure proper... of experience working in a help desk organization. Minimum of 1 year managing and maintaining a help desk team. Experience in the...
cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying... will serve as an escalation point for the Tier I and II technical Service Desk, providing software, hardware and network problem...
Clearance to provide Tier 2 Level field support. The CSP's workload is tracked through DEA's enterprise ticketing software.... This position will be an on-site position in San Diego, CA. Responsibilities Provide outstanding desk-side support, regularly...
Desktop & Mobile Support Specialist I Job Summary: Provides tier 1 (intermediate level) maintenance and support...: Associate Degree in Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration or related...
incident response in collaboration with SOC Tier 1 team and Compliance teams, ensuring rapid detection, effective containment... Monitor Azure Government and Azure Commercial Azure Network Management: Azure: Networking, Azure Firewall, Virtual...
of the organization's computer systems, networks, programs, infrastructure, help-desk support, databases... representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses...
Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT... Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies...
Systems in support of the endpoint devices. The position provides Tier 1 administrative support for various projects... systems. Answer Help desk phone calls; triage initial phone calls providing support and determine when escalation...
in support of the endpoint devices. The position provides Tier 1 helpdesk support. This position requires onsite support... to next level of support. Monitor Enterprise system status for problems such as network outages and or degraded services; provide...
and maintaining the Agency's System Center Configuration Manager (SCCM) infrastructure, support its end users, provide Tier I-II... or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help...
preferred. 0–1 year of experience in technical support, IT service desk, or related internship. Basic knowledge of Windows OS... Monitor and respond to helpdesk tickets, emails, calls, and walk-ups. Escalate unresolved issues to Tier II/Tier III/Tier IV...
Security team with security related tasks, projects, and initiatives Perform Tier 3 assistance to other help desk staff..., You Will... Monitor and maintain network infrastructure and systems; Be responsible for network changes and reconfigurations Lead Server...
Security team with security related tasks, projects, and initiatives Perform Tier 3 assistance to other help desk staff..., You Will... Monitor and maintain network infrastructure and systems; Be responsible for network changes and reconfigurations Lead Server...
and Tier 2 support teams, resolving complex technical incidents across infrastructure layers (network, compute, storage... Engineer. The L3 Systems Engineer will serve as the highest technical escalation point for help desk and field technicians...
help desk and customer support, serving as the first point of contact for internal and external users facing technical..., self-driven initiative, keen interest in learning, and strong collaborative skills within a team setting Provide Tier 1...