Tier 1 Intelink Services Help Desk Specialist Location: Annapolis Junction, MD Clearance Required: TS/SCI... with Polygraph Schedule: Rotating Shifts (24/7/365) Telework: Based on tasking About the Role We’re looking for a Tier 1 Help...
guidance on basic technical topics to Tier 1 technicians. Provide onsite technical support to the client when requested by the... procedures to identify, resolve, or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager...
Network Service Desk Specialist Harrisburg, PA/On-Site 6+ Months Contract Full-time, 37.5 hour per week 1st Shift... position will provide first line network technical support to employees and business partners by calling the Enterprise Network...
+ years of experience in IT support or help desk roles, with at least 1-2 years in a Level 2 capacity Prior involvement.... Resolve escalated issues from Tier 1, applying in-depth troubleshooting for hardware, software, and network-related problems...
teams Required Skillset 1–3 years of experience in: Technical support, help desk, cloud support, or NOC/SOC-style..., following our node, token sales or funding. Role: IT Support Desk Engineer We are seeking a L1 IT Support Desk Engineer...
, system performance, software, hardware, firewall, router, switch, palo alto, cisco, juniper, help desk, tier 1 support... of the Network Support Specialist: · 1+ years of experience in network administration/operations or related field · Hands...
training period, participate in an after-hours Tier 2 support on-call rotation responding to network outage emergencies... as defined in the department's standard operating procedures; serve as the initial emergency escalation contact for Tier 1 (help...
training period, participate in an after-hours Tier 2 support on-call rotation responding to network outage emergencies... as defined in the department’s standard operating procedures; serve as the initial emergency escalation contact for Tier 1 (help...
technical section or escalation tier. Deliver multi-tiered user support as follows: Tier 1: Provide end-user assistance via... Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer...
, and all Tier 1 related issues with timely resolutions. Essential Job Functions Under the general guidance of Service Desk... appropriate processes for data protection, disaster recovery, and failover procedures. Support and troubleshoot tier 1 server...
for Tier 1 Help Desk staff and troubleshoot moderate to complex issues across hardware, software, and connectivity. Lead... Service Desk Analyst, Level II provides advanced technical support within Suffolk’s corporate Help Desk operations...
, and all Tier 1 related issues with timely resolutions. Essential Job Functions Under the general guidance of Service Desk... appropriate processes for data protection, disaster recovery, and failover procedures. Support and troubleshoot tier 1 server...
Desk Operations Lead is a key member of the NBS Service Desk, responsible for leading day-to-day Credit support operations... consistent service performance. Serve as the primary operational escalation point for Tier 1: validate urgency, confirm...
endpoints, and cloud-based applications used by customers to resolve complex customer issues escalated by Tier 1 customer... Must have at least 3+ years of experience in a technical support or network operations environment Also 3+ years of experience using...
, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support Qualifications... assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing...
and Cybersecurity solutions. The Systems and Network Administrator will have the support of Technical Administrators and Level 1... as analyze network traffic and provide capacity planning solutions. · Direct, monitor and participate in end-user support...
. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support... need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible...
of experience in network monitoring, help desk, or IT operations environment. Basic understanding of networking concepts (TCP/IP... for continuous network monitoring, alert triage, and first-line incident response within a 24x7x365 Network Operations Center as Tier...
Solutions has an immediate opening for a Tier 1 Cyber Network Defense Analyst (CNDA) to support our federal customer...Tier 1 Cyber Network Defense Analyst - Shift Schedule (w/ active TS) Location: Washington, DC Full-time, Hybrid...
position. Responsibilities: Provide Tier 1 enterprise IT help desk technical support to deployed Troubleshoot and implement.... Provide LAN support and WAN Enterprise Provide support in the application of network security devices at Tier 0, Tier 1...