Responsibilities Peraton is seeking a detail-oriented and customer-focused Tier I Service Desk Specialist... after hours. The Service Desk Specialist will log, track, and manage all incidents and service requests using the service...
Responsibilities Peraton is seeking a detail-oriented and customer-focused Tier II Service Desk Specialist... after hours. The Service Desk Specialist will log, track, and manage all incidents and service requests using the service...
Overview: Highlight Technologies is seeking Help Desk (Tier 1) technicians to support a 24x7x365 service center..., carrier service providers, and work directly with Tier 2 Technicians to support and troubleshoot routers, VOIP, telephony...
: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk Representative serves as the first point...Summary: The Tier 3 Expert Support Specialist is the highest-level technical resource for escalation and resolution...
Additional Requirements: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk...Summary: The Tier 2 Technical Support Specialist provides mid-level escalation support for software, hardware...
, and service desk functions. Responsibilities: As a Tier II Desktop Support Specialist, you will: Provide troubleshooting... and refresher training to users on computer systems and applications. Support Tier I Service Desk escalations by providing Tier II...
Job Description: NetImpact Strategies, Inc. is seeking to hire IT Service Desk Specialist - Level II to support... service coverage. Serve as first point of contact for technical assistance, providing troubleshooting for PCs, laptops...
Nalley Consulting is seeking full-time Help Desk Support Specialists in metro Washington, D.C. Position: Help Desk... Support Specialist LCAT: Mid and Senior Location: DIA HQ, Washington, D.C. Required clearance: TS/SCI with willingness...
and motivated Help Desk Specialist II for a Full-Time position. Job Summary: The Service Desk Specialist must possess... in determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service Level Agreements (SLAs...
Overview: Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical... support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. Responsibilities: Receive...
Job Description: Overview Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians... to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center...
Clearance: T5/6C High Risk Public Trust Location: Onsite – Washington, D.C. Summary:Provide senior-level Tier 1/2... support for OIG HQ and field offices. Lead help desk operations and ensure VIP/SLA responsiveness. Key Duties...
Specialist. Client Division of Information Technology is seeking a Help Desk/Desktop Support Analyst with strong Help Desk.... We are in search of a highly motivated candidate to join our talented Team. Job Title: Senior Information Systems Specialist (3rd...
and, if necessary, abatement pursued within the limits of the law. Description Client is looking for an entry level Help Desk... Specialist to install and configure hardware and software components of network systems. This role involves providing technical...
Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components...Job Title: Helpdesk Specialist Entry (Onsite) Location: Washington, DC Duration: 12 Months+ Job Description: The...
support for workstation and server hardware, operating system software, and application software. Deliver Tier 1/2 help desk...Summary The Junior Technology Engineer provides on-site technical support and proactive customer service in support...
clarity. Provide Tier 2/3 support and timely resolution of escalated help desk issues. Prepare and deliver detailed... efficiency, user experience, and overall service delivery. This position requires strong technical expertise, exceptional...
, application errors, and infrastructure outages in cloud and hybrid environments. Respond to service desk tickets related... Technology Specialist (Second Shift) to serve as a DevOps Tech Support. The candidate will support FAA development tenants...
monitoring tools and ticketing systems -Prior Tier 1 support or help desk experience preferred -IAT II -Preferred: CCNA...Job Category: Information Technology Services Job Description: Tier 2 Network Administrator This position...
to facilitate remote troubleshooting and support. Works closely with the remote service desk team to resolve technical issues...Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team...