with their basic knowledge, to resolve tier 1 requests. When necessary, the Service Desk Analyst escalates unresolved issues... to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications systems...
Work Location: Barranquilla, Colombia Experience: 6 months – 1 year Education Qualification: Bachelor’s Degree... Roles and Responsibilities: Handle incoming in a timely manner. Create support tickets and escalate cases to Tier 2...
Jr. Service Desk Analyst (Nightshift) Location CO-Barranquilla Posted Date 3 hours ago(1/16/2024 1:08 PM) Job ID 2024... a knowledge base tool, in conjunction with their basic knowledge, to resolve tier 1 requests. When necessary, the Service Desk...
Location: Barranquilla, Colombia Experience: 1-2 years Education Qualification: Bachelor’s Degree Roles... and Responsibilities: Leverage product knowledge and customer service skills to answer casework from Customers. Deliver a top-tier...
with their basic knowledge, to resolve tier 1 requests. When necessary, the Service Desk Analyst escalates unresolved issues... to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications systems...
with their basic knowledge, to resolve tier 1 requests. When necessary, the Service Desk Analyst escalates unresolved issues... to our dedicated tier 2 and 3 support teams. Their role involves applications, hardware, network, and telecommunications systems...
I escalates unresolved problem/issues/requests to the proper Tier 2 and Tier 3 support teams. Responsibilities: - Incident... (Oral and writing 85 % or higher), (B2+ or above). - None experience or at least 1 year of Technical support Experience...
de terceros en los países de LATAM utilizando un desarrollo interno. - Responsable de la formación del equipo Tier 1 y orientar... - Salario de $ - Lugar de trabajo: Barranquilla - Modelo presencial...
en los países de LATAM utilizando un desarrollo interno. Responsable de la formación del equipo Tier 1 y orientar el proceso... un contrato inicialmente por obra o labor por un periodo de 8 meses Salario de $4.500.000 Lugar de trabajo: Barranquilla Modelo...