Role Summary You’ll lead a high-performance Service Desk. (L1–L3) delivering SLA-driven support to SMB/Enterprise... clients. This is a hands-on leadership role: 60% team management & service delivery, 40% senior technical escalation...
some of the worlds’ most successful Fortune 500 and Fortune 1000 companies. Job Summary: The IT Service Desk Team Lead... technical support. This role involves managing a team of service desk engineers, coordinating with other IT teams, and ensuring...
Supervisor, you’ll lead the daily operations of the Global Level 1 Service Desk, ensuring consistent, high-quality support... technological needs. ESSENTIAL DUTIES & RESPONSIBILITIES: Regularly monitor KPIs to ensure the Service Desk team is performing...
Manager will lead the IT Service Desk team in Bengaluru, ensuring timely and high-quality end-user support across the... and support the team. Responsibilities: Service Desk Operations Lead daily operations of the IT Service Desk, ensuring...
Sapiens is on the lookout for a Senior Analyst (Service Desk) to become a key player in our Bangalore team. If you're... a Service Desk pro and ready to take your career to new heights with an established, globally successful company, this role...
desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely... and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain...
desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely... and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain...
in a supervisory or management role. Proven experience managing a technology Helpdesk or service desk environment. Strong technical... exceptional customer service RESPONSIBILITIES Technical Leadership & Expertise: Provide technical guidance and mentorship...
: Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it... and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management...
diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates... proper format and is stored in the location identified by the TSS team lead. Monitors emails for alert notifications...
has to monitor their activity to ensure that it is in line with the Service Level Agreement (SLA), in terms of quality and lead time...Job Description: Within Customer Services, the Digital Solutions Lead Engineer is responsible for the transversal...
and compliance of IT environment. Facilitate migrations, software rollouts and lifecycle replacements. Respond to Service Desk... with Global Architecture team in order to ensure compliance and compatibility with company global infrastructure standards...
Background in technical support or service desk environments Understanding of inventory management concepts Customer service... to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: Architect/ Lead...
(Software, Service Desk), Confluence, Bitbucket, and other Atlassian products. SQL Expert: Strong proficiency in writing... Technical Skills: ? Primary Skills: Atlassian Tools Expertise: In-depth knowledge and hands-on experience with Jira...
front desk at the corporate location. Ensures a positive customer experience for candidates and guests. Answers employee... managers. Responsibilities: Oversees day-to-day operations of HR front desk to provide professional and branded experiences...
. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational... to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Service Assurance Lead...
Platform Ecosystem team, you will drive the next wave of AI & Copilot productivity solutions (referred to as "Copilot Agents... reasoning, model fine-tuning and agentic UX. We are looking for self-motivated, entrepreneurial, hands-on technical...
HR team across all HR service categories including onboarding, offboarding, Oracle data maintenance, reporting, metrics... for executing on multiple HR processes and supporting the HR team across all HR service categories including onboarding, offboarding...
Manager to lead a growing team of Engineers that builds and scales one of our many products. As a technical leader, you own... automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo...
Manager to lead a growing team of Engineers that builds and scales one of our many products. As a technical leader, you own... automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo...