Description: Successful applicants will provide efficient Technical Support to one of the leading multinational... (listening, verbal, written), Computer/Technical Literacy, Fast Learner...
Description: Duties and Responsibilities: Successful applicants will provide efficient technical support to one of the... Communication (listening, verbal, written), Self-Management, Computer/Technical Literacy, Adaptability/Flexibility...
Description: Duties and Responsibilities: Successful applicants will provide efficient Technical Support to one of the...: Skills: Good Communication (listening, verbal, written), Computer/Technical Literacy, Adaptability/Flexibility...
experience in technical support or a similar role Familiar with customer relationship management (CRM) software and/or ticketing... of channels such as live chats, online messages, emails, or phone calls Create customer support tickets to track and monitor...
language of the customer by avoiding technical terminologies and jargon Gather information from customer by asking probing... time it will take to resolve an incident or request Escalate ticket to the appropriate level 2 support team and ensure...
: You will: Resolves client and/or merchant technical support issues relating to point of service (POS) products, including... as required. QUALIFICATIONS: High School Diploma or Equivalent Must have at least a year technical support in software and hardware...
of product updates, system changes, and troubleshooting techniques. Escalate complex or unresolved issues to higher-level support... Strong communication skills for both voice and written channels. Basic understanding of technical concepts (networking, system setup...
Job Highlights Competitive Salary Yearly Performance Appraisal HMO with dependents on day 1 Job Description Technical... Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the...
of a globally expanding, industry-leading organization. We're seeking skilled and customer-focused Remote Technical Support... Representatives to provide technical assistance and troubleshooting support for a variety of clients across industries. In this role...
Responsibilities: Handles customer calls and troubleshooting technical issues related to Networking devices. Maintains... customer, maintaining solid product knowledge and all other aspects of customer service. Position and sell pro support...
Provided Day 1 HMO Life Insurance POSITION OVERVIEW The core mission of the Technical Support Representatives..., and/or email. Technical Support Representatives are the client’s front liners in ensuring that the client’s customers will have a positive...
Provided Day 1 HMO Life Insurance POSITION OVERVIEW The core mission of the Technical Support Representatives..., and/or email. Technical Support Representatives are the client’s front liners in ensuring that the client’s customers will have a positive...
Provides technical assistance to customers experiencing issues with products or services, via phone, email, or chat....
Responsible for providing assistance and troubleshooting solutions to customers experiencing technical issues... with products, services, or systems. Respond to customer inquiries via phone, email, or chat regarding technical issues. Diagnose...
are available Requirements: Skills: Good Communication (listening, verbal, written), Computer/Technical Literacy, Adaptability/Flexibility, Fast...
Main Responsibilities Your primary focus will be offering technical expertise through inbound and outbound calls... a culture of continuous learning. Sharing technical insights with your team and collaborating effectively with cross-functional...
complex issues to higher-level support or engineering teams as needed. Install, configure, and update software and operating...
The Helpdesk is responsible for providing assistance and support to employees or clients who are experiencing issues... or support system Assist users in resolving basic problems related to equipment, tools, or services Escalate more complex...
, processes, and systems & support the internal teams with the processing of all cases. Provide consultative support to Sales... Provide operational and administrative support to Sales Representatives Monitors the Deal Desk Case queues, consistently...