as the point of escalation for Tier 2 CSRs, providing guidance and support as needed Perform other related duties as assigned... and support to Tier 2 CSRs, ensuring consistent knowledge sharing and quality of service Education/Experience/Skills...
with professionalism and empathy, supporting a positive customer experience Provide guidance and support to Tier 2 CSRs, ensuring... and maintain customer training materials, including manuals and instructional videos Serve as the point of escalation for Tier 2...
Experience Solutions Consultant (Workday Configurator) Position Responsibilities: Serve as a Tier 2 Workday specialist..., handling complex configuration, testing, and enhancements-particularly in Time & Absence-beyond frontline support. Translate...
for the job? Learn more about the opening below! Position Responsibilities: Serve as a Tier 2 Workday specialist..., handling complex configuration, testing, and enhancements—particularly in Time & Absence—beyond frontline support. Translate...