Job Description: Role Identity The Proactive Technical Alignment Engineer (TAE) is the disciplined guardian of GXA... possible. To be successful, a TAE must bring very strong, senior-level Systems Engineer (Sr. SE) technical skills-able to operate at an L3 level...
progress, notifying them of impending changes or agreed outages IT Support relating to technical issues involving... Microsoftu0026rsquos core business applications and operating systems Basic technical support at the network level: WAN and LAN...
configuration and break fix. Level 2/3 support for PC, Printer, Scanner, Phone (Remotely unresolvable by Service Desk) Snow queue... hands-on technical work with strategic thinking to support our organization's digital transformation initiatives. Bachelor...
while maintaining security and compliance standards. This role combines hands-on technical work with strategic thinking to support..., Scanner, Phone (Remotely unresolvable by Service Desk) Snow queue management and ownership (review queue, self-assignment...
Service Desk Support. Complete understanding of Windows Client and Linux. This would entail administration and automation... to engineer solutions for 2000+ Virtual Desktops. Provide remote support for Citrix-related incidents escalated by the tier 1...
Summary We are seeking a Level 2 Support Engineer to serve as a technical anchor for our Help Desk - someone who balances...About the job Level 2 Support Engineer (Helpdesk) Working Schedule: Monday - Friday, Eastern Standard Time Work...
: $1,800 - $2,000 Employer: An IT Managed Service Provider located in New York / New Jersey Summary We are seeking a Level 2 Support Engineer... to serve as a technical anchor for our Help Desk — someone who balances strong technical execution with an ownership mindset...
with vendors and help service management teams with issue analysis and resolution. The Level 1 Service Desk support is responsible... for learning and Level 1 technical support to Epic and Microsoft systems and other tools. This position plays a key role...
which are escalated by the Service Desk 1st Level Support Provide 2nd level end user support for user account related topics Collaborate...Details Job Description Job Description Role: IT End User Support Specialist / Desktop Support Engineer/ IT Support...
The Network Engineer provides support in overseeing and assisting with the configuration and maintenance of simple... infrastructure in a continuous service improvement approach. Provides remediation support to customers through the design...
Required Skills : Technical Skills: Service Desk App Support Domain Skills: Nice to have skills : Domain Skills: Technology : Service... Desk Shift : Day Responsibilities : Provide technical support for service desk applications ensuring smooth and efficient...
, and incident response. You will act as a technical escalation point for the Service Desk (Level 1) and work closely with vendors... with both technical and non-technical stakeholders. Experience working in a 24/7 managed service environment. Certifications (Preferred...
. You will support daily operations, provide technical assistance to staff, and ensure the stability and performance of our systems... of other IT teams, including Service Desk Operations, Database, and Applications Development. Creates and maintains a well...
and efficiency. Qualifications: Proven experience in a Service Desk or technical support role. Solid understanding...Job Title: Service Desk - Escalations Engineer About the Client: A U.S.–based managed IT services and technology...
, you will: Service Desk Duties - Help our clients and stakeholders by participating without service desk and provide exceptional customer... service at all times. Provide On-Call Support - Participate in periodic on-call duties to maintain system stability...
minimal disruption to IT services. Oversee the service desk operations providing high-quality support to end-users. Utilize... candidate will have expertise in Incident Management Service Desk and Service Now with a strong understanding of Windows systems...
years of experience in a Systems Engineer, Desktop Engineer, or Service Desk role Strong hands-on experience.... About the Role We are seeking a Level 1 / Level 2 Systems Engineer to support and maintain our IT infrastructure and end-user...
of our Cisco-based voice and collaboration environment. This role is ideal for an early-career engineer with hands-on Service Desk.... About the Role We are seeking a Level 1 Cisco Collaboration Engineer to join our IT team and support day-to-day operations...
and infrastructure incidents escalated from Service Desk Support multi-tenant Azure, AWS, and Microsoft 365 environments Manage virtual... escalation support, and optimization of cloud, on-prem, and hybrid infrastructures. The engineer works closely with project...
, and cloud architecture. ESSENTIAL JOB FUNCTIONS Provide advanced technical support, configuration, and troubleshooting for core... applications, acting as a Tier-2 resource for escalated Service Desk issues, using a deep understanding of IT ecosystem tools...