Agreement (SLA) performance levels in accordance with the quality assurance and safety plan Must demonstrate basic technical... knowledge with a minimum of 1 year of IT support experience, basic understanding of networking, Linux and ITIL concepts are nice...
targets are consistently met. Key responsibilities Process customer requests via multiple support channels Manage... incidents and service requests in line with SLAs Troubleshoot and resolve technical issues Escalate complex cases when...
Agreement (SLA) performance levels in accordance with the quality assurance and safety plan Must demonstrate basic technical... knowledge with a minimum of 1 year of IT support experience, basic understanding of networking, Linux and ITIL concepts are nice...
-sales processes. Design Office / After-Sales Service (SAV) : Provide technical support to the sales team on operational... Opportunity 🚀 Support the operations at our Service Center in Romania, in Bucharest; playing a key role in the sales and after...
JOB PURPOSE & KEY OBJECTIVES: Part of the HCM Centre of Excellence, the France NA Support Specialist role... is to support the National Accounts Business Unit in France with their NA applications client base. The goal of the France...
+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical... support, technical consulting experience, or information technology experience OR equivalent experience. Excellent written...
+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical... support, technical consulting experience, or information technology experience OR equivalent experience. Excellent written...
, through training and readiness. Candidate must have hands on working experience in technical support, technical consulting...Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the...
Agreement (SLA) performance levels in accordance with the quality assurance and safety plan Must demonstrate basic technical... knowledge with a minimum of 1 year of IT support experience, basic understanding of networking, Linux and ITIL concepts are nice...
Job Category: Support Job Description: The Technical Support Engineer - Chat is responsible for providing timely... to knowledge sharing within the support organization. Responsibilities: Technical Cloud Support & Troubleshooting: Provide...
Job Category: Support Job Description: The Technical Support Engineer - Chat is responsible for providing timely... to knowledge sharing within the support organisation. Responsibilities: Technical Cloud Support & Troubleshooting: Provide...
Job Category: Support Job Description: The Technical Support Engineer - Chat is responsible for providing timely... to knowledge sharing within the support organisation. Responsibilities: Technical Cloud Support & Troubleshooting: Provide...
and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support... of the world's leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant...
Job Category: Support Job Description: The Technical Support Engineer - Chat is responsible for providing timely... to knowledge sharing within the support organization. Responsibilities: Technical Cloud Support & Troubleshooting: Provide...
L2 Networking & Security Technical Support Engineer This role has been designed as ‘’Onsite’ with an expectation... is part of TAC (Technical Assistance Center), to support customer reported issues on our networking platforms. As part of the...
L2 Networking & Security Technical Support Engineer This role has been designed as ‘’Onsite’ with an expectation... is part of TAC (Technical Assistance Center), to support customer reported issues on our networking platforms. As part of the...
by delivering the content people want most. The Challenge The Experience Manager Technical Support Engineer for the AEM solution... will provide Technical Support for the global Adobe Customer base. Key elements of the role involve handling technical issues...
Senior Technical Support Engineer for Apstra This role has been designed as ‘’Onsite’ with an expectation... is part of the Global HPE Juniper Apstra Technical Assistance Center (JTAC) organization. We are a diverse team of dedicated...
Job Description: We are looking for a dedicated Primary Technical Support with Spanish to join our team... Participate in various Technical & Customer Service & Sales Training Courses as required Escalating problems to Technical Support...
Team Readiness & Development: You will assess the technical and professional capabilities of support staff and assist..., Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information...