Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat...) to provide technical assistance on Inovalon's supported products. The position will provide support for application software...
Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat...) to provide technical assistance on Inovalon's supported products. The position will provide support for application software...
as required. Assist other Operations and GPS teams. Serve as a mentor to tier I Analysts and support and cover to Senior Analyst First... and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent...
. You will work closely with business stakeholders to translate requirements into SAP solutions, guide functional and technical teams.... Create and maintain project documentation, including process flows, functional and technical specifications, and training...