and students is a central part of CAT. CAT consists of staff support (Learning Experience Advisors Team), student support (Helpdesk... Team), and technical/data support (IT team). Ultimately, we support all staff, students, and support stakeholders...
Job Summary Key Responsibilities: Desktop & End-User Support Provide first and second-line technical support... qualification (diploma, degree, or certification) OR 1-2 years of experience in a helpdesk or IT support role Certifications...
Provide first and second-line technical support for desktop, laptop, and mobile devices Troubleshoot and resolve hardware... of experience in a helpdesk or IT support role Certifications such as CompTIA A+, Network+, or Microsoft certifications...
Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot... will be considered. Experience At least 1 year of experience in IT support, helpdesk, or system administration. Experience using...
Key Responsibilities: Desktop & End-User Support Provide first and second-line technical support for desktop... qualification (diploma, degree, or certification) OR 1-2 years of experience in a helpdesk or IT support role Certifications...
Job Summary To deliver effective, timely, and professional first-line technical support to end-users across the... objectives. Responsibilities User Support & Helpdesk Operations Provide first-line support for user issues including...
, and articulate when assisting customers with inquiries related to the company's products, services, and technical support. The... and resolving issues such as complaints, order processing, cancellations, technical support requests, and other related queries. The...
Job Summary Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote... will be considered. Experience At least 1 year of experience in IT support, helpdesk, or system administration. Experience using...
Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot and resolve hardware... At least 1 year of experience in IT support, helpdesk, or system administration. Experience using a digital platform for ticket...
Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot... will be considered. Experience At least 1 year of experience in IT support, helpdesk, or system administration. Experience using...
Ensure customer satisfaction on completion of task Provide in house training and general support: Provide technical... assistance and support to service partners and assistant technicians Assist with monthly stock takes Ensure that Helpdesk...
Client Interaction & Technical Deployment Collaborate with clients’ IT support teams to: Deploy new devices...Job Summary Minimum Requirements Matric Certificate 2+ years’ relevant experience in an IT support or systems...
of which 2 years of supervisory or team lead experience within a service desk or helpdesk Strong technical knowledge...: Provide advanced technical support for hardware, software, and network-related issues. Overseeing the day-to-day activities...
. Serve as the first point of contact for end users, doctors and patients seeking technical assistance and medical information... over the phone, via the Helpdesk or email. Key Responsibilities: IT Helpdesk tickets and escalation Sending of digital...
Client Interaction & Technical Deployment Collaborate with clients’ IT support teams to: Deploy new devices... standards. Minimum Requirements Matric Certificate 2+ years’ relevant experience in an IT support or systems...
of which 2 years of supervisory or team lead experience within a service desk or helpdesk Strong technical knowledge...: Provide advanced technical support for hardware, software, and network-related issues. Overseeing the day-to-day activities...
to track progress, manage risks, and ensure successful project delivery. User Support & Helpdesk Management: Oversee IT... support and helpdesk functions, ensuring timely and efficient resolution of user issues. Maintain high levels of customer...
to track progress, manage risks, and ensure successful project delivery. User Support & Helpdesk Management: Oversee IT... support and helpdesk functions, ensuring timely and efficient resolution of user issues. Maintain high levels of customer...
of experience as a Helpdesk Technician Telephonic and Remote Helpdesk support (Hardware and software) Must be tech-savvy... frustrations and problems and ultimately give them security and stability through guidance and support Internal Technical Support...
of experience as a Helpdesk Technician Telephonic and Remote Helpdesk support (Hardware and software) Must be tech-savvy... frustrations and problems and ultimately give them security and stability through guidance and support Internal Technical Support...