, Problem Management, Incident Management, and Event Management. This role focuses on ensuring operational resilience, managing... - Manage and mature firmwide ITSM processes across Change, Problem, Incident, and Event Management with a focus on risk...
, Problem Management, Incident Management, and Event Management. This role focuses on ensuring operational resilience, managing... - Manage and mature firmwide ITSM processes across Change, Problem, Incident, and Event Management with a focus on risk...
, Problem Management, Incident Management, and Event Management. This role focuses on ensuring operational resilience, managing... - Manage and mature firmwide ITSM processes across Change, Problem, Incident, and Event Management with a focus on risk...
, and job aids related to Change Management, Problem Management, Incident Management, and Event Management. This role focuses... as needed. Key Responsibilities - Manage and mature firmwide ITSM processes across Change, Problem, Incident, and Event Management...
repositories, branching strategy, quality gates, secrets management. - Integration with ServiceNow (CMDB/Change/Incident... Automation (Ansible/AAP) and API Management (Axway, Azure API Management), including standardized contracts (OAS) and policies...
incident response and resolution based on monitoring and alert management practices. - Ensure adherence to our committed SaaS... including change management, patching, and upgrades to ensure operational continuity. - Continuously improve incident...