, advocate for county users, and serve as liaison with system vendors. Lead a team of up to five agents, ensuring high standards..., develop, and lead a high-performing, diverse help desk team. · Provide coaching, mentoring, and regular feedback to support...
vendors. Lead a team of up to five agents, ensuring high standards in customer service, technical support, and operational... Recruit, develop, and lead a high-performing, diverse help desk team. Provide coaching, mentoring, and regular feedback...