, Azure AD, GCP IAM) Experience integrating identity data from HRIS and ITSM systems (e.g., Workday, ServiceNow..., seamless, and scalable user access across the organization. The ideal candidate will bring technical depth in identity systems...
Operations & Support Provide support for Linux-based systems across on-premises and cloud environments (AWS, Azure, GCP, OCI... certifications (or equivalent experience): Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (RHCE...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk... technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve...
inception to governance, adoption, and reporting. Documentation Management: Leverage ServiceNow to manage and enforce accurate... awareness of the importance of following change management protocols. Reporting and Metrics: Utilize ServiceNow reporting...
Job Functions: Designs improved work systems by revising work standards, policies, and procedures, employee work method... incidents and service requests within the IT service management system (ServiceNow). Oversee specialized computing...
and software issues in a timely and professional manner. Install, configure, and upgrade operating systems and applications.... Relocate and set up IT equipment for staff moves and department changes. Use ServiceNow to manage and document support tickets...
, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues... Marine Corps located in Quantico, VA. This is an on-site job opportunity focused on ensuring the systems are meeting security...
but are not limited to: Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels... by automated alerting systems; following established SOPs and runbooks for investigation and escalation Independently resolving...
and software issues in a timely and professional manner. Install, configure, and upgrade operating systems and applications.... Relocate and set up IT equipment for staff moves and department changes. Use ServiceNow to manage and document support tickets...
to provide a quick and effective resolution. Preferred Qualifications: Experience with customer ticketing systems ServiceNow... to: Provides broad telephony support from administrator level configurations to in-depth technical solutions for critical clients...
leading asset management tools, and integrating asset data with finance, procurement, and cybersecurity systems... and manage ServiceNow SAM or equivalent (SNOW, Flexera, Torii, BetterCloud). Oversee discovery, normalization, enrichment...
but are not limited to: Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels... by automated alerting systems; following established SOPs and runbooks for investigation and escalation Independently resolving...
user workspace environments (including endpoint devices, collaboration tools, and workplace technology systems). Manage... experience required 7+ years of experience in workspace engineering, systems administration, or end-user computing...
reporting, and variance analysis, as required Use integrated tools for tracking (Azure DevOps, JIRA, MS Project, ServiceNow... and API uptime across enterprise systems Govern AI enablement within PPM for predictive analytics and insights Deliver...
(4.2.1). Use HAM tools to maintain accurate asset records such as ServiceNow, Ivanti, BMC, or MF Universal Discovery. Maintain... in enterprise/federal settings CMDB and lifecycle experience with ServiceNow or similar Physical logistics and audit leadership...
but are not limited to: Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels... by automated alerting systems; following established SOPs and runbooks for investigation and escalation Independently resolving...
user workspace environments (including endpoint devices, collaboration tools, and workplace technology systems). Manage... experience required 7+ years of experience in workspace engineering, systems administration, or end-user computing...
. Required Skills: Experience utilizing trouble ticket systems like ServiceNow. Excellent customer service, writing and oral... to ensure functional requirements are met. Ensures the accuracy and completeness of systems documentation. Helps in the design...
steward of the ServiceNow CMDB and related discovery, asset, and service-mapping capabilities, the SACM Architect ensures..., and continual improvement. Architecture & Tool Enablement Architects and maintains the ServiceNow CMDB as the system of record...
in an office or working from home You will promptly handle IT support requests through Servicenow and Jira ticketing systems... that it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support...