. Experience with remote desktop support tools and enterprise ticketing systems (e.g., ServiceNow, Remedy, Jira Service Management... Directory, Microsoft Office, business applications, browsers, networking, and telecommunications systems. Answer end-user...
for our CTL and SAS Administrator functions as it relates to our MCS service offerings and capabilities, aligning with SAS and MCS... AI, Automation and Process Improvement to improve the CTL and SAS Administrator roles. Collaborate with SAS MCS Offering Managers...
documenting CMDB and/or asset management systems (e.g., ServiceNow, Flexera) is highly desirable. Proven ability to create clear..., and ongoing usage of these critical systems. This includes developing end-user guides, internal documentation, process...
. Desired Skills: Nice to Have: Certified ServiceNow Administrator (CSA). Additional Details: Crimson Phoenix...Job Description: What You Will Be Doing: Developing ServiceNow solutions and enhancements using core platform...
. Experience with remote desktop support tools and enterprise ticketing systems (e.g., ServiceNow, Remedy, Jira Service Management... Directory, Microsoft Office, business applications, browsers, networking, and telecommunications systems. Answer end-user...
for our CTL and SAS Administrator functions as it relates to our MCS service offerings and capabilities, aligning with SAS and MCS... AI, Automation and Process Improvement to improve the CTL and SAS Administrator roles. Collaborate with SAS MCS Offering Managers...
to successfully link test management results (Zephyr) back to requirement management systems (ServiceNow). Version Control: Advanced... requirements defined in ServiceNow User Stories Responsibilities: Automation Strategy & Architecture: Design, write...
and maintaining risk and compliance tracking systems (e.g., CSAM, ServiceNow, or custom tracking dashboards). Excellent written...-based systems and architectures supporting FAA mission-critical applications. The candidate will apply deep expertise...
Operations & Support Provide support for Linux-based systems across on-premises and cloud environments (AWS, Azure, GCP, OCI... certifications (or equivalent experience): Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (RHCE...
understanding of ITSM principles and tools like Service Manager or ServiceNow, along with knowledge of event-centric architecture..., is highly valued. Preferred candidates will hold Salesforce certifications (e.g., Administrator, Platform Developer I/II...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk... technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve...
reading! The Mission Leidos has an immediate opening for a Splunk Administrator/Developer to join a large IC/DoD customer... and add-ons. Experience utilizing DBConnect and/or REST API for collecting data from external systems/databases. Experience integrating...
, Azure AD, GCP IAM) Experience integrating identity data from HRIS and ITSM systems (e.g., Workday, ServiceNow..., seamless, and scalable user access across the organization. The ideal candidate will bring technical depth in identity systems...
Operations & Support Provide support for Linux-based systems across on-premises and cloud environments (AWS, Azure, GCP, OCI... certifications (or equivalent experience): Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (RHCE...
, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues... Marine Corps located in Quantico, VA. This is an on-site job opportunity focused on ensuring the systems are meeting security...
but are not limited to: Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels... by automated alerting systems; following established SOPs and runbooks for investigation and escalation Independently resolving...
and software issues in a timely and professional manner. Install, configure, and upgrade operating systems and applications.... Relocate and set up IT equipment for staff moves and department changes. Use ServiceNow to manage and document support tickets...
inception to governance, adoption, and reporting. Documentation Management: Leverage ServiceNow to manage and enforce accurate... awareness of the importance of following change management protocols. Reporting and Metrics: Utilize ServiceNow reporting...
and software issues in a timely and professional manner. Install, configure, and upgrade operating systems and applications.... Relocate and set up IT equipment for staff moves and department changes. Use ServiceNow to manage and document support tickets...
Job Functions: Designs improved work systems by revising work standards, policies, and procedures, employee work method... incidents and service requests within the IT service management system (ServiceNow). Oversee specialized computing...