and Service Mapping fundamentals. ServiceNow Certified System Administrator (CSA); CIS certifications...
hardware purchases. Operating System (OS) Migrations: Support and execute OS upgrades, installations, and migrations in line... with enterprise standards and project timelines. System Reimaging: Reimage devices using standard program images to ensure...
Administrator Expert, Microsoft Certified: Security Operations Analyst Associate or equivalent, ITIL Foundation certification... system performance, user activity, and service health; Generate reports on adoption, compliance, security incidents...