Responsibilities File Transfer Contact and Escalation Management Build, update, and maintain contact and escalation... details for all client jobs that send files. Build, update, and maintain contact and escalation details for all custodian jobs that retrieve...
Management. -Proactively identify regulatory, reputational, or financial risk in current process -Provide support to the... to management to enhance control framework, streamline procedures and oversee the implementation of solutions -Timely escalation...
) to ensure service goals are achieved. Serve as the escalation point for complex support inquiries and ensure timely resolution...Job Title: Service & Support Specialist Project Location Bronx, NY onsite Project Duration- full time...
, and troubleshooting steps in Confluence and Zendesk. Contribute to the improvement of internal support processes, escalation workflows...Oomnitza offers the industry's most versatile Enterprise Technology Management platform that orchestrates and automates...
Job Description What is the opportunity? PURPOSE Provides operational trade/sales support and operational client... service functions in support for OTC derivatives and listed equities, options, bonds and futures What will you do? First...
support for agency employees at client’s Kingsboro location. Under the direction of Enterprise Workplace Services management... and appropriate escalation Support end-user desktop environment and ensure automated updates of PCs and laptops via central...
of escalation for our Retail Team Product Owner, including but not limited to our Point of Sale, Product Lifecycle Management... in application support or similar work experience 2 years of management experience Experience with Point of Sale Systems (Erply...
support from your team. There is a clear escalation chain, which in turn provides you with a clear development ladder... Support Engineer, you’ll play a vital role to keep our business running smoothly! Providing first line support within our Tech...
support from your team. There is a clear escalation chain, which in turn provides you with a clear development ladder... Support Engineer, you'll play a vital role to keep our business running smoothly! Providing first line support within our Tech...
, individuals and entities that receive City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer... for automated OSD. - Review and monitor ticket queues, providing regular reports to clients and operations management. - Oversee...
management, escalation handling, and SLA governance Experience reviewing customer contracts and working cross-functionally... performance metrics, handling customer support workflows, building admin dashboards, and countless other processes...
. Liaise with ION vendor support for issue escalation and resolution. Perform system checks at the start of day (SOD) and end...Location US Advertising Salary Not Specified Ion Support Analyst - Experienced (NYC) About The Role...
Support) Are you a results-driven leader with a passion for office operations, customer service, and sales... & Support – Get the tools you need to thrive and grow ✅ Competitive Salary – 80,000 - $100,000 based on experience...
of possible issues during implementation Technologies ServiceNow Asset Management SCCM Cisco Webex / MS Teams / VTC Support..., increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division...
. In this management role, you will lead a team of Support Engineers, drive operational excellence, and ensure our customers receive timely.... What are we looking for? We are seeking a dedicated and proactive Support Engineering Lead to oversee and scale our technical support function...
, and HR Support) Are you a results-driven leader with a passion for office operations, customer service, and sales... & Support – Get the tools you need to thrive and grow ✅ Competitive Salary – $70,000 - $90,000 based on experience...
and enjoy communicating with customers. You are an adept problem solver with previous experience in technical customer support... is an integral part of the Customer Support team and is responsible for troubleshooting and solving basic support issues...
Enterprise Support Specialists provide leading industry support, guidance, account management, and best practices...Job Title: Enterprise Services Support Specialist Job ID: 82262 Location: New York, New York Overview: As part...
together. We are looking for a seasoned Program Manager who can work with our Product Marketing Team to market and support... and management skills, with the ability to balance multiple projects successfully and efficiently. Responsibilities Manage...
to senior management. Analyze complex financial data and support the monthly Independent Price Verification (IPV) process over... pricing feeds from multiple vendors, trade back testing, stale price checks, escalation to senior management, and completion...