measurable results. Lead Project Managers in structuring, prioritizing, and steering large-scale projects in Customer Service... decision-ready insights, and representing Operation´s perspective in key steering committees (e.g. Voicebot, Agentic...
, you own: Day-to-day fraud operations Team performance and quality KPI steering and continuous improvement Your work... and quality KPI steering and continuous improvement Your work will directly show up in our contribution margin and in the trust...
with the second team lead. Together, you own: Day-to-day fraud operations Team performance and quality KPI steering...
: Take end-to-end ownership of critical workflows, including the active steering of our external Call Center. You act...
workflows, including the active steering of our external Call Center. You act as their primary strategic partner to ensure...
and define the strategic deployment of our budget to ensure maximum ROI and incremental GMV. Cross-Functional Steering...
. Operational Excellence, Automation and Strategic Steering Maintain and continuously improve company-wide operational stability...
innovative incentive schemes and performance measurement frameworks Performance Steering & Analytics: Leverage CRM data...
partner to leadership, ensure solid financial steering, and contribute directly to the company’s growth and performance...
and systematically increase share-of-wallet Foster Omnichannel sales steering – actively distribute contacts to alternative channels...
steering committees with Upvest and client executives, and aligning legal, compliance, and technology streams. You'll set the... collaboration and communication Run steering sessions with senior stakeholders at established banks. Surface options with clear...