Assistant Manager - BGC TAGUIG Are you ready to make an impact Join as an Assistant Manager and jumpstart your career... and other requirements: Minimum experience of 7 years with customer service in the BPO/BPM industry Minimum of 5 years' experience handling...
Overview The Senior Operations Manager is responsible for leading and managing operational teams to achieve strategic... goals, drive process improvements, and ensure exceptional service delivery. This role oversees multiple teams across sites...
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Project Manager... coordination and follow-up skills Commitment to delivering high-quality results and service-oriented mindset Benefits International...
go wrong. What you will be doing: The Senior Manager, Call Center Operations will lead a team of Managers by providing... them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes...
Manager - REMOTE. In this pivotal role, you will drive operational effectiveness and enhance customer experiences across the... solutions. Your expertise will help shape models, systems, and processes that empower our partner to deliver exceptional service...
Relationship Manager - REMOTE. In this role, you will play a crucial part in managing and optimizing relationships... to service level agreements. You will have the opportunity to collaborate with diverse internal teams and ensure a seamless...
Overview: The Senior Operations Manager is responsible for leading and managing operational teams to achieve... strategic goals, drive process improvements, and ensure exceptional service delivery. This role oversees multiple teams...
Resources Manager. In this role, you will be instrumental in managing HR functions for the North America Retail organization... including 12 weeks of paid parental leave. Flexible time off accrual that increases with years of service. Why Apply Through...
are favourable to the company Maintain and manage key client relationships, providing exceptional customer service and support...As the Business Development Manager with IT Solutions at YONDU INC.', you will play a crucial role in driving the...
Overview The Senior Operations Manager is responsible for leading and managing operational teams to achieve strategic... goals, drive process improvements, and ensure exceptional service delivery. This role oversees multiple teams across sites...
are favourable to the company Maintain and manage key client relationships, providing exceptional customer service and support...As the Business Development Manager with IT Solutions at YONDU INC.', you will play a crucial role in driving the...
and successful implementation of assigned projects. Continuously elevate the standard and quality of work output as well as the service provided... industry to be part of - it's always on and always evolving. The client pressure is real, but with the right support...
with service level agreements Oversee pricing updates, validations, and uploads to ensure alignment with approved contracts... Support automation initiatives to streamline pricing and contract processes, enhance efficiency, and improve user experience...
stakeholders to resolve billing discrepancies and customer disputes efficiently Establish, monitor, and report on service level..., and regulatory requirements Support system enhancements, process transitions, and onboarding of new entities related to collections...
. Operational Readiness Ensure that Network Operations, Service Assurance, and Support Teams have updated SOPs, tools, training... such as network performance, service availability, user experience improvement, cost efficiency, deployment time, and customer impact...
to retain and strengthen existing client relationships. Deliver high-quality customer service and issue resolution, ensuring... stakeholders to support industry-specific relationship management activities and enable effective orchestration of customer-facing...
. Validate performance through post-implementation reviews. Operational Readiness Ensure that Network Operations, Service... Assurance, and Support Teams have updated SOPs, tools, training, and monitoring dashboards. Drive RCA resolution, defect...
primary Business TA partner for Service Delivery leaders, Operation Executives and Program/Client Services. Provide market... insights, talent analytics, and hiring forecasts to support business decisions. Manage escalations, ensure alignment in hiring...
, Distribution Compliance, Project Management, Process Improvement and Develop Strategy to ensure high performance & service... standards HOW YOU WOULD CONTRIBUTE: Leadership Oversee the day-to-day support operations that facilitate the smooth running...
parts used on the service ticket. Investigate disputed invoices and escalate to District Manager to work out on resolution... and invoicing of all service request tickets. Preparing, creating and coordinating Time and Material quotes, reviewing of Site...