Description & Requirements Maximus is hiring a Sr Call Center Manager to oversee and manage the daily operations..., workshops, and conferences. Essential Duties and Responsibilities: - Oversee the daily operations of a call center team...
. Identify and help resolve technical, operational, and organizational challenges. 4. Oversee the after-hours call-out process... with Operations Center personnel and maintains effective working relationships with other operations centers and service center staff...
. Identify and help resolve technical, operational, and organizational challenges. 4. Oversee the after-hours call-out process... with Operations Center personnel and maintains effective working relationships with other operations centers and service center staff...
dealing with customer complaints in a customer service or similar role 1+ years working in a call center setting 1+ years... experience 2+ years of call center experience 2+ years of Window World Customer Service Representative (CSR) experience...