Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions...-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates...
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions...-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates...
Engagement Suite Implement and support Google CCAI, CCAI Platform, Dialogflow ES/CX, Agent Assist, and Contact Center... intents, grammars, and lexicons from Nuance to Dialogflow CX. Configure equivalent speech models in GCP STT/TTS. Conduct...
: Qualifications: AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the...About NFF: Since 1996, NFF has designed, architected, and delivered IT network and security solutions to many state...
Qualifications: AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the...About NFF Since 1996, NFF has designed, architected, and delivered IT network and security solutions to many state...
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions...-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates...
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions...-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates...
team, which includes the sales representative, the enterprise solutions architect, and the product owners to better serve..., provide solutions, and recommend internal process enhancements. Product and Solution Architect -- Ability to gain a thorough...
a high-quality experience for our customers, shoppers, retailers, and CX specialists. About the Job In this role... library. Conduct audits to identify gaps in content organization and recommend solutions. Quality Assurance: Oversee...
with Integration, Cybersecurity, Infrastructure, and Data teams to ensure alignment with IT standards and CX architecture... such as Salesforce or similar enterprise CRM solutions. 2+ years of people leadership experience with demonstrated success building...
-based CX solutions. The successful candidate will spend approximately 80% of their time focused on the strategic CCaaS... integration , cloud architecture, and total cost of ownership (TCO) for modern cloud CX solutions. Competitive Strategy...
service personas and operational realities). Nice to Have Prior Sales Engineer / Solutions Engineer / Solutions Architect...'s solutions. The ideal candidate is a proactive problem-solver who excels in a collaborative setting and can lead projects...
to do your best work. As the Principal Program Manager for Next-Gen Network Modernization Migration, you will be the primary architect... parity, and maintaining trust. Key Responsibilities: 1. Migration Strategy & CX Design Define the Journey: Design the...
(Shopify updates, CRO initiatives, tooling) Supply chain, fulfillment, and CX improvements Executive strategic priorities... architect. Build scalable, intuitive project management structures, including: Gantt charts and launch timelines Task...
business priorities and AI-driven transformation. Your mission: architect and validate the ROI models, business cases..., Healthcare, Financial Services, or Retail; experience with contact center operations, CX technology ecosystems (CCaaS, CRM...
, develop, and maintain contact center solutions using Genesys Cloud (CX) or Genesys Engage Develop and customize IVR call..., customize, and support contact center solutions using the Genesys platform. The ideal candidate will have hands-on experience...
& Resiliency Architect solutions that meet HIPAA, PII, and healthcare regulatory requirements, including encryption, auditability... architect and platform owner for a complex, multi-cluster Cisco Unified Communications, C1CX-managed voice services, and Genesys...
(Solutions Architect or Network Specialty) and security certifications (e.g., CISSP, CCSP.../Bluecoat proxy estate; architect and deliver an internally hosted SSE platform at a global scale. You will serve as the...
SaaS CX, Solutions, or Revenue leadership Deep exposure to AI-driven products or platforms Experience leading leaders... leadership. This is not a traditional CX or CS role. It is a senior GTM leadership role responsible for how customers...
, efficient solutions. The organization values shared responsibility, professional development, leadership, and family-oriented... to the Architect/Engineer team. Review quantity takeoffs and obtain vendor and trade partner pricing to support accurate...