into technical solutions. Track and resolve issues through ServiceNow, JIRA, or ALM Maintain technical documentation including Low...
-ITSM->ServiceNow,Technology->Infrastructure Security->IT Service Management Preferred Skills : Technology->...;Infrastructure Security->IT Service Management->Servicenow,Technology->Infra_ToolAdministration-ConfigManagement->CA CMDB...
with the IAM team to ensure proper access controls. Handle day-to-day tickets related to Entra ID in ServiceNow. Troubleshoot...
working in IT Service Management tools (e.g. ServiceNow, Remedy, JIRA etc.) Hands on experience in change and deployment...
, Continuous Service Improvement etc. Experience working in IT Service Management tools (e.g. ServiceNow, Remedy, JIRA...
Responsibilities : Relevant experience in testing ServiceNow ITSM Modules (Incident management, Change management..., Problem management, Service Catalog, etc.), ITOM, SOM, HRSD etc. Relevant experience on ServiceNow Automated test framework...
with the IAM team to ensure proper access controls. Handle day-to-day tickets related to Entra ID in ServiceNow. Troubleshoot...
(PMS and FMC) Need to work on Tickets through ServiceNow ticketing Tool Need to know how to check the logs in UNIX...
with a proactive approach to issue resolution. Preferred Qualifications: Experience with service desk tools like ServiceNow, Jira...
and ServiceNow. With global delivery centers in India, Mexico, and the US, ShimentoX partners with Fortune 1000 clients to build...