/ticketing tools (e.g., Zendesk, ServiceNow, Freshdesk, Jira) Ability to work independently with minimal supervision...
like ServiceNow or other ticketing systems ITIL certification (preferred) Strong relationship management skills and ability...
Case management experience Leading service teams through transformation Proficient in service data insights, ServiceNow...
to continuously improve performance of applications Guide, support and mentor the ServiceNow team, providing new opportunities...
quality management awareness Knowledge on Versionone/JIRA/Gsuite/ServiceNow Having Knowledge in Application...
to continuously improve performance of applications Guide, support and mentor the ServiceNow team, providing new opportunities...
%), response time and resolution time TAT ͏ ͏ Mandatory Skills: ServiceNow SecOps . Experience: 5-8 Years . Reinvent...
(ServiceNow, Remedy, etc.). Deep knowledge of Windows OS, endpoint health, application monitoring. Exposure to DEX KPIs...
, and ticketing tools (ServiceNow, Jira, Remedy, etc.). Exposure to multi-currency and multi-organization environments...
teams to resolve tickets raised via Jira (and soon ServiceNow), investigate system landscape issues, drive timely... related to SAP solution landscapes, raised via Jira or ServiceNow. Experience in IT Technical support in anyone of Cloud...
and implement disciplinary policies and procedures Ascertain timely resolution of Subcon queries Knowledge of Workday, ServiceNow...
. Strong in ServiceNow Remedy ITSM - Incident, Problem, Change, and Request modules. Scripting knowledge: PowerShell, Bash, or Python...
applications (e.g., SAP, Oracle, Salesforce, ServiceNow) is highly desirable. 10 years of industry experience with hands...
experience with the following tools is required: Splunk, EDR Solutions, Atlassian, ServiceNow, GitHub, Okta, and Microsoft...
teams to resolve tickets raised via Jira (and soon ServiceNow), investigate system landscape issues, drive timely... related to SAP solution landscapes, raised via Jira or ServiceNow. Experience in IT Technical support in anyone of Cloud...
to design and implement support mechanisms (i.e. setup in ServiceNow) specific to this effort ·Responsible for incident... management for specific shift (i.e. USA, Europe, Asia) based on location ·Monitors ServiceNow and/or Email inbox...
Job: We are looking for an experienced ServiceNow Senior Consultant specializing in ITOM to lead end-to-end ServiceNow engagements. The ideal candidate... closely with architects, SMEs, and process consultants to deliver comprehensive ServiceNow solutions, with a strong focus...
, Slides), ServiceNow, and SFDC (sales hygiene, reporting, maintenance), data governance / data hygiene activities...
o Develop and manage integrations between BMC Helix ITSM and third-party SaaS solutions (e.g., Jira, ServiceNow, Salesforce...
for leadership and stakeholders Partner with GRC Engineering to automate risk management workflows using platforms like ServiceNow... with GRC tools (ServiceNow IRM, OneTrust) and security platforms (e.g., Wiz, Tenable) One or more certifications preferred...