of ServiceNow and vendor support services. Stay current with advances in AV equipment, system integration, and related technologies...-visual technologies, networks and computer hardware and software, in support of classes and events. Apply troubleshooting...
The Technical Analyst - User Enablement provides frontline support, documentation, and training to help team members... of AI/ML concepts as they relate to productivity. Prior experience in IT support, technical training, or user enablement...
priorities. Provides comprehensive HR technology support, including system configuration, enhancements, and maintenance... with other HR technology (i.e. ServiceNow) a plus Strong project management, analytical and problem-solving skills...
of technical issues using a combination of ServiceNow and vendor support services. Stay current with advances in AV equipment... variety of instructional, multimedia and audio-visual technologies, networks and computer hardware and software, in support...
& SCM Sales Order Management Preferred Skills & Qualifications Experience with ServiceNow (Help Desk Support... or similar tools Day-to-Day Responsibilities Provide production support for JDE applications to resolve issues as per agreed...
support Act as a liaison between vendor and client Basic Requirements 8+ years IT experience 3+ years in managing... on ITSM - ServiceNow, Remedy Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint Key...
and technology support when business application RTO’s do not align with technology RTC (recovery time capability) Govern... such as ServiceNow BCM, Everbridge (or similar) highly preferred Proven ability to build and maintain strong professional relationships...
support Act as a liaison between vendor and client Basic Requirements 8+ years IT experience 3+ years in managing... on ITSM - ServiceNow, Remedy Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint Key...
objectives. Responsible for customer/stakeholder relationship management Provide cross functional support Act as a liaison... ITIL foundation certifications Project Management tools - JIRA, Azure DevOps Experience of working on ITSM - ServiceNow...
and services that support company objectives. The Live Production Manager will manage their team: Develop, coordinate... is a self-directed expert in designing, building, configuring, automating, maintaining, and providing advanced support for the...
objectives. Responsible for customer/stakeholder relationship management Provide cross functional support Act as a liaison... ITIL foundation certifications Project Management tools – JIRA, Azure DevOps Experience of working on ITSM - ServiceNow...
Management process and therefore will work closely with all ITIL towers and Support Towers. Key Responsibilities: The Change... improvements. Service Delivery Ensure that all changes are managed properly by the change management support staff...
and services that support company objectives. The Live Production Manager will manage their team: Develop, coordinate... advanced support for the movement and transformation of video in a 24x7x365 live news, sports, and entertainment production...
within HR systems (ServiceNow) to enhance efficiency, compliance, and user experience. Ensures support of enterprise resource..., and ongoing enhancement, all with a sharp focus on user experience and operational excellence. This role will support the build...
required for effective and efficient operation of Major Incident Management within the ITSM tool. Support the management of related ITSM... as well as tool-specific configurations such as in the ServiceNow Major Incident Management module. Lead continual service...
and ensuring the successful execution of the technology portfolio. The Portfolio Manager will use the ServiceNow Strategic... will blend analytical acumen with a strategic mindset to support executive visibility and drive alignment to enterprise...
and platform integrations (Collibra, ServiceNow APM/SPM/CMDB) into LeanIX. Support application-to-infrastructure mapping... of experience; Import, map, and export data between enterprise platforms such as ServiceNOW, LeanIX, Colibra, Apptio. 2...
. Support the management of related ITSM practices such as Incident, Change, and Problem Management. Advise ITSM stakeholders... on Major Incident Management principles as well as tool-specific configurations such as in the ServiceNow Major Incident...
focused on resource optimization and strategic planning. 10. Support IT governance committees and steering groups with data.... Support the development of service management governance frameworks aligned with ITIL practices. Stakeholder Management...
(e.g., content lifecycle, P2P). Map processes to organizational units, technologies, and regions in LeanIX to support... Technology Requirements: 1) Expertise with operating an enterprise scale BPM tool. (Signavio, etc.) 2) ServiceNOW APM/SPM/CMDB...