Benefits: 401(k) 401(k) matching Bonus based on performance ServiceNow Project Manager—Oakland,California The.... Required Qualifications: 7+ years of experience in program or project management, with at least 3 years leading ServiceNow implementations...
with other ITSM tools including but not limited to: BMC Remedy, Cherwell, CA Service Desk, HP Service Manager Experience.... We are looking for someone with a strong understanding of the ServiceNow platform who will be able to demonstrate the value of ServiceNow as it relates to specific needs...
Improvement and Reporting: Maintain and refine change workflows in the ITSM tool (ServiceNow, Remedy, or JIRA Service... processes. Experience with enterprise monitoring, configuration, and ITSM platforms (ServiceNow, SolarWinds, LogicMonitor...
in ensuring reliability, performance, and service excellence. Position Summary The Senior Manager, IT Services (ITSM..., tooling, and end-user experience through best-in-class ITSM practices. This role acts as both a strategic leader...
management (ITSM) frameworks and tools (e.g., ITIL, ServiceNow) and their application to end-user support and process improvement... in one or more of the following fields: IT Service Management (ITSM) and user support, enterprise architecture or solution architecture, End...
satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value... of their ServiceNow investment. Key Responsibilities: The Senior Business Process Consultant, IT and/or Customer Workflows is the...
satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value... of their ServiceNow investment. Key Responsibilities: The Junior Business Process Consultant, IT and/or Customer Workflows is the...
to the IT Service Desk Manager or Lead for the specific region and collaborates closely with the wider Global IT Service Desk..., or a related field (or equivalent professional experience). Preferred: Proven experience with IT Service Management (ITSM...
). Preferred: Proven experience with IT Service Management (ITSM) ticketing systems (e.g., Jira Service Management, ServiceNow... of continuous global operations. This role reports directly to the IT Service Desk Manager or Lead for the specific region...