, YAML configs. ITSM: ServiceNow (Event Mgmt., CMDB, Incident/Problem flows). Analytics/Reporting: Power BI, Grafana, QBR... Solution Architect 5-6 Dynatrace Solution Architect operates across hybrid/multi-cloud environments, integrates with ITSM...
and communication skills, including experience with senior leadership. Familiarity with tools such as Jira, Confluence, and ServiceNow..., PagerDuty & other ITSM platforms. ITIL certification or experience with ITIL Change Management is a plus. Regards, Raksha...
Technology Service Management (ITSM), continuous improvement and proactive problem management. Experience with ServiceNow...
experience Microsoft Certified: Azure Fundamentals or Administrator Associate Familiarity with RMM/ITSM tools (e.g., Atera..., ServiceNow, Autotask) Knowledge of cybersecurity frameworks: NIST 800-53, CIS Controls, or SOC 2 Education and Experience...
Management. Strong stakeholder management and communication skills. Proficiency in tools such as Jira, Confluence, ServiceNow..., and PagerDuty. Industry Experience: IT background with a solid understanding of ITSM platforms and ITIL Change Management...
integrations between Moveworks and enterprise systems (e.g., ServiceNow, Workday, Jira, Okta, MS Teams). Platform Governance... with conversational AI or digital assistants Strong understanding of enterprise ITSM, HRIS, identity management, and related systems...
integrations between Moveworks and enterprise systems (e.g., ServiceNow, Workday, Jira, Okta, MS Teams). Platform Governance... with conversational AI or digital assistants Strong understanding of enterprise ITSM, HRIS, identity management, and related systems...
). Experience with ServiceNow or similar ITSM platforms. Strong data analysis skills (Excel, Power BI, or similar). Excellent... our DT Service Desk, ITSM processes, and Deskside Support. This is an onsite position in our Dallas, TX office 5 days...
and service requests through phone, email, and remote tools. Maintain and update records in the ticketing system (ServiceNow.... Proficiency with Microsoft Office products and Windows Operating Systems. Solid experience with ServiceNow or similar IT Service...
with Azure AD, SSO, identity management, and ITSM tools like ServiceNow Education Industry certification in voice/collaboration...
Experience with ServiceNow or similar ITSM platforms. Familiarity with Oil & Gas industry-specific applications and business...
, ServiceNow, or other ITSM platforms Must have strong analytical, troubleshooting and communication skills Strong customer focus...
cloud infrastructure (Azure, AWS)—focus on provisioning, patching, and cost optimization. ITSM & Compliance: Manage change... tickets through ServiceNow, aligning with ITIL frameworks (Incident, Problem, Change Management). Client Interaction: Engage...