Utilize ServiceNow to manage, update, assign, and track service requests, incidents, and device records. Work closely... using ServiceNow for IT service management activities. Professional & Behavioral Competencies Strong ability to multitask...
for IT support or process automation. Strong experience with AI/ML or NLP platforms, such as: Moveworks, ServiceNow...
, responsible for managing and resolving employee inquiries, concerns, and complaints through the ServiceNow case management system... Management: Manage and employee relations cases using the ServiceNow HR module, ensuring timely and accurate documentation...
͏ Mandatory Skills: ServiceNow ITOM Service Mapping . Experience: 5-8 Years . Reinvent your world. We are building a modern...
. - Configure, validate, and support solutions in target platforms (e.g., ServiceNow modules, SAP functional areas, Salesforce... technology or shared services (preferably in GTS/IT). - Proven exposure to one or more platforms: - ServiceNow - SAP (MM/SD/FI...
͏ Mandatory Skills: ServiceNow ITOM Service Mapping . Experience: 5-8 Years . Reinvent your world. We are building a modern...
with Atlassian collaboration tools (Confluence, JIRA, Bitbucket, ServiceNow). Strong incident and problem management capabilities...
ServiceNow ticket system, following department protocols. Create calculated fields as need to assist in the reporting...
email and ServiceNow. Drive Insights Through Data Analytics: Develop, enhance, and maintain sophisticated Power BI dashboards...
and integration components. ITSM & DevOps: Familiarity with ITSM tools (ServiceNow, OneHub) and incident management processes...
systems (e.g., ServiceNow, ManageEngine, BMC Remedy, Cherwell, Freshservice) to Jira Service Management. Conduct migration...-to-end migration of legacy ITSM systems (e.g., ServiceNow, ManageEngine, BMC Remedy, Cherwell, Freshservice) to Jira Service...
, manage tools (e.g., ServiceNow), track KPIs/SLAs, and foster continuous improvement for better user experience... and ensuring IT services meet business needs. Tool & Platform Management: Direct strategy for ITSM tools (like ServiceNow...
Knowledge of ServiceNow, or other enterprise ticketing system Knowledge of Jira, or similar Agile project management tools...
Completion and Correctness process Prepare periodic data quality reports. Monitor and timely manage emails, tickets (ServiceNow...). Scripting (phyton, VBA, Unix shell script, power shell, etc.) Unix basic concepts Experience with tools: ServiceNow, HP-ALM...
in ServiceNow ticketing system compulsory Previous experience supporting IT in a plant environment NOTE: Wearing of steel-toed... knowledge (TCP/IP, Wi-Fi, VPN) Exposure to ticketing tools (ServiceNow) Non-Technical Skills Strong customer service...
architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast...
Directory, Entra ID, PAM/CyberArk, AWS Governance, OIM, GitHub, Perforce, Salesforce, ServiceNow, Workday, Utmost, Zoom...
and tools (e.g., JIRA, PagerDuty, ServiceNow). Excellent communication skills, with the ability to explain complex technical...
information, visit us at www.wipro.com. Job Description: Job Description Sr. ServiceNow - Automation Engineer WO Rate... - 280k Skills Required: 7+ Years of ServiceNow automation/orchestration/integration: JavaScript programming, REST/SOAP...
in ServiceNow ticketing system compulsory Previous experience supporting IT in a plant environment NOTE: Wearing of steel-toed... knowledge (TCP/IP, Wi-Fi, VPN) Exposure to ticketing tools (ServiceNow) Non-Technical Skills Strong customer service...