ServiceNow ITSM modules such as: Incident Management Problem Management Change Management Request Management Service... Catalog Knowledge Management Work with business and IT stakeholders to gather requirements and translate them...
environment. Knowledge on incident, problem, change and release management following ITIL processes. Experienced on IT Service... Management tools like ServiceNow. 2+ years of prior experience working with DevOps and Scrum methodologies. Understanding...
people management. Duties include facilitating goal setting with the functional managers, providing feedback, resolving... management, recruitment, and training. Role Summary The role focuses on leading, developing, and supporting a team to achieve...
and credential management security strategy. Design, implement, and operate enterprise-grade PKI solutions, including internal... and external Certificate Authorities (CAs), Hardware Security Modules (HSMs), and certificate lifecycle management platforms...
, analytical, and problem-solving skills to provide technical support, as well as the ability to research, resolve and escalate IT... with Javascript, Groovy, Tomcat, XML, JMS, XSLT, WS-*, SOA/Integration, and API Management technologies and standards Experience...
, analytical, and problem-solving skills to provide technical support, as well as the ability to research, resolve and escalate IT... with Javascript, Groovy, Tomcat, XML, JMS, XSLT, WS-*, SOA/Integration, and API Management technologies and standards Experience...
, analytical, and problem-solving skills to provide technical support, as well as the ability to research, resolve and escalate IT... with Javascript, Groovy, Tomcat, XML, JMS, XSLT, WS-*, SOA/Integration, and API Management technologies and standards Experience...
management tools across the cloud and Managed Service ecosystem. Role Description Key Responsibilities Program Leadership... experience Proven experience in program management within cloud infrastructure, automation, or enterprise IT transformation...
, PowerPoint, Outlook) Working knowledge of ticketing Tool (ServiceNow), also familiar with visitor Management Systems and Access..., Contractors, Operations & Office Maintenance for undertaking routine and adhoc activities. Facilities management such as Materials...
, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process...-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation...
, preventing, and responding to security threats in real-time. This also involves collaboration with Network engineers, IT... security tools and platforms (GCP, AWS, Azure) and their security models. Configure and maintain VPC Service Controls (VPC-SC...
activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP...) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing...
activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP...) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing...
; monitoring dependencies, tracking progress and project milestone completion Influence designs towards re-usable IT components... with Development team to troubleshoot application issues Interact with senior management to share and present future automation...
their application performance to business objectives. Our ideal candidate should have overall minimum of 8+ years of IT experience out... Incidents, change and problem management activities Demonstrated ability using and administering (core to advanced knowledge...
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation... AI and customer service technologies. As Vice President, you will drive the strategy, solution architecture, and execution of our CX...
will directly contribute to smooth operations, improved client service, and enabling data-driven decision-making across Cushman... pipeline management. Strong communication skills to interact with business and technical teams. Experience with ticketing...
leadership, project management, people development, ITIL, Agile, program management, organizational change, conflict resolution..., CI/CD, Jira, ServiceNow, ML/AI technologies, SaaS, DBaaS Other skills: DB: Oracle, MSSQL, MongoDB, MySQL OS: Windows...
management. Leads and delivers solution engineering, project coordination, business requirements analysis, requirement... next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools...
architecture and various virtualization infrastructure. - Knowledgeable in Enterprise Service Management tools platforms...Is it your desire to be part of a premier group of technology specialists that can make the difference within Citi...