Analytics Cloud, Drupal, SharePoint, and/or ServiceNow platforms. · Strong understanding of data analytics, reporting...
programs (scanning, evaluation, patching, reporting) and familiarity with Jira/ServiceNow for ticketing and exception...
(e.g., ServiceNow, Remedy, Jira) for tracking incidents, service requests, and resolutions. Monitor and enforce Service...
) workflow mngt app as ZenDesk, ServiceNow, Ivanti, BMC Helix: 4 years (Preferred) network systems management: 4 years...
. Experience working within the Department of State including IT systems (ARIBA, OneFinancials, ServiceNow, SQL, Tableau, Momentum...
engineering. Experience with automation and orchestration tools (Ansible, Terraform, ServiceNow workflows). Familiarity...